Help needed - unsure where I stand

jamtart6

Thanks for both of your comments guys! She has now closed the dispute so I cant do anything! I might e-mail her and tell her about the dampness (as I had no idea about these hot water bottles) it has completely put me off selling, but I do know I have a clear consience

FloFlo

You could do something you could post her a refund. There is no reason for it to put you off selling, you just need to make sure that you provide the right details in your listings.

jamtart6

I think its been different interpretations of the same description really. i think ill see if she can sort out the dampness issue and hopefully resolve it that way esp. if dampness is "normal" with these things!

thanks for your help

paisley_lass

anyway she wasnt happy with that as she said it went all soggy "leading her to believe it was stored in a damp place for along period of time"

i have bought several of these and on the last 1 which was shop bought with instructions cleary states that with the first few times of heating the item may appear wet/damp....(its something to do with the wheat inside it being new)....and will be fine after a few times of heating.