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New Style ESA Claim - gone wrong ?

124

Comments

  • Do you have someone that can ring on your behalf? As you haven't paid the correct amount of NI contributions then payment as well as NI credits is unlikely.
    No I don't 
  • Here ...

    Universal Credit helpline

    Telephone: 0800 328 5644 (choose option 3)
    Textphone: 0800 328 1344 (choose option 3)
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644


    I will give that a try 
  • I have heard from my "Work coach" again - with the news that I suspected - that DWP fail to follow Equal Ops rules - she repeated that I should phone ESA - despite being aware of my disability
    I can see a complaint coming - not that it will change anything 
  • poppy12345
    poppy12345 Posts: 18,919 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I have heard from my "Work coach" again - with the news that I suspected - that DWP fail to follow Equal Ops rules - she repeated that I should phone ESA - despite being aware of my disability
    I can see a complaint coming - not that it will change anything 

    They have a textphone option and a relay UK option..
  • Robbie64
    Robbie64 Posts: 2,249 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Can your work coach not check to see if you have a credits only claim? I don't know what level of access a work coach has to view a benefit claim but I would have thought he or she could access something as basic as whether benefit is actually in payment rather than whether a claim is NI credits only.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,637 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    I'm curious, how you are you in contact with your work coach?  I know UC is online but didn't think ESA was - would be good if they've finally caught up with the digital age now!
  • Robbie64 said:
    Can your work coach not check to see if you have a credits only claim? I don't know what level of access a work coach has to view a benefit claim but I would have thought he or she could access something as basic as whether benefit is actually in payment rather than whether a claim is NI credits only.

    Appanently not - she appears to be pretty useless
  • I'm curious, how you are you in contact with your work coach?  I know UC is online but didn't think ESA was - would be good if they've finally caught up with the digital age now!

    Email - I was given an email address from the start - it's a UC address but is "read" by the work coach
  • It appears that I will receive CLASS 1 NI credits - which then appears to provide me with the necessary to claim ESA after a couple of years !
  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 14 July 2021 at 4:59PM
    It appears that I will receive CLASS 1 NI credits - which then appears to provide me with the necessary to claim ESA after a couple of years !
    Not on its own. The credit sonly satisfy one of the conditions. In one of the two tax years they look at you do need to have worked for 26 weeks.
    https://www.entitledto.co.uk/help/employment-and-support-allowance-contribution-based
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
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