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Package holiday refund - covid
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petekel
Posts: 8 Forumite

Was unable to go to India March 2020. Travel company refusing to refund = Citrus Holidays
CMA say they cannot help
filed with small claims court
the company did not respond by deadline 28/4/2021 and post is being returned saying “ gone away”
claim is over £3k and they have had my money since October 2019
Looking for advice
CMA say they cannot help
filed with small claims court
the company did not respond by deadline 28/4/2021 and post is being returned saying “ gone away”
claim is over £3k and they have had my money since October 2019
Looking for advice
0
Comments
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petekel said:Was unable to go to India March 2020. Travel company refusing to refund = Citrus Holidays
CMA say they cannot help
filed with small claims court
the company did not respond by deadline 28/4/2021 and post is being returned saying “ gone away”
claim is over £3k and they have had my money since October 2019
Looking for advice
Who did you attempt to have the court papers sent to as Citrus Holidays itself is just a name, the company itself is Benz Travel Ltd.0 -
petekel said:Was unable to go to India March 2020. Travel company refusing to refund = Citrus Holidays
CMA say they cannot help
filed with small claims court
the company did not respond by deadline 28/4/2021 and post is being returned saying “ gone away”
claim is over £3k and they have had my money since October 2019
Looking for advice
Was this a flight-only? Were you booked on Jet Airways?0 -
MattMattMattUK said:petekel said:Was unable to go to India March 2020. Travel company refusing to refund = Citrus Holidays
CMA say they cannot help
filed with small claims court
the company did not respond by deadline 28/4/2021 and post is being returned saying “ gone away”
claim is over £3k and they have had my money since October 2019
Looking for advice
Who did you attempt to have the court papers sent to as Citrus Holidays itself is just a name, the company itself is Benz Travel Ltd.0 -
That was it Benz travel0
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Foreign office stopped travel to India no visa issued - all because of covid0
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Package holiday bought0
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Need to get this money ASAP0
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MattMattMattUK said:petekel said:Was unable to go to India March 2020. Travel company refusing to refund = Citrus Holidays
CMA say they cannot help
filed with small claims court
the company did not respond by deadline 28/4/2021 and post is being returned saying “ gone away”
claim is over £3k and they have had my money since October 2019
Looking for advice
Who did you attempt to have the court papers sent to as Citrus Holidays itself is just a name, the company itself is Benz Travel Ltd.
You would need to send it to Benz Travel Ltd at their registered office address, which I'm not allowed to post here under the forum rules..💙💛 💔0 -
CKhalvashi said:
You would need to send it to Benz Travel Ltd at their registered office address, which I'm not allowed to post here under the forum rules..0 -
eskbanker said:CKhalvashi said:
You would need to send it to Benz Travel Ltd at their registered office address, which I'm not allowed to post here under the forum rules..
Edit: Section 1, part 2. "Do not post or request personal details."
I am going to take a hard stance on this and assume it refers to companies too.
In any case, this information is easily available online via official channels and will offer more peace of mind to the OP finding it there.💙💛 💔0
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