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Google Pay - NatWest
Lightning360
Posts: 409 Forumite
Google Pay wants me to call NatWest to varify my card. Does anyone know what happens when I call them?
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Comments
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Not seen this for any card. Is this while adding the card? Or making a transaction?I’m a Forum Ambassador and I support the Forum Team on the Credit Cards, Savings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
It is whilst adding the card. I only got the card in the last week.sausage_time said:Not seen this for any card. Is this while adding the card? Or making a transaction?0 -
Are you sure you used the correct CVV?0
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Maybe they did not have your mobile number to text you a confirmation code.Lightning360 said:Google Pay wants me to call NatWest to varify my card. Does anyone know what happens when I call them?
I was at the Tesco scan and shop till when I realised I had forgotten my wallet. I rang home and got Mrs RG to text me my credit card number and I signed up to Google Pay on my phone in 5 minutes and was able to pay for the shopping. NatWest texted me a confirmation code. I guess I would have been able to phone them if required.
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They have sent me texts before so they definitely have my phone number.RG2015 said:
Maybe they did not have your mobile number to text you a confirmation code.Lightning360 said:Google Pay wants me to call NatWest to varify my card. Does anyone know what happens when I call them?
I was at the Tesco scan and shop till when I realised I had forgotten my wallet. I rang home and got Mrs RG to text me my credit card number and I signed up to Google Pay on my phone in 5 minutes and was able to pay for the shopping. NatWest texted me a confirmation code. I guess I would have been able to phone them if required.
I added the card directly from the NatWest app so didn't need to imput anything and it still wants me to call them. I have also tried it the normal way through Google Pay itself and it still wants me to call them.colsten said:Are you sure you used the correct CVV?
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Use the card for a chip and pin payment then add it. You shouldn't then have to ring. It will just be a text or something to activate on Google pay.0
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