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  • I've been asked for feedback each time, and been polite but direct in my responses. Some things aren't evident from photos and if there is no floor plan (annoying!) you can't always tell how large/small the rooms are, so stating that something is too small is a perfectly legitimate comment. I viewed a number of properties where the owners had done some very poor DIY. When I politely pointed this out, one EA took the words right out of my mouth: "If they've done one poor job, what else have they done wrong?" Somehow I doubt this comment was passed onto the vendor though!
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