Scottish Power Overcharging us

Robin9

Oh dear @jillsweeney23 you have just about the worst form of electric heating known to man.

jillsweeney23

Could you please explain what you mean haha everyone we know is gas and electricity so we don’t really know what’s good or not 

QrizB

jillsweeney23 said:

...

I have attached pictures of the radiators and the boiler

Oh my.

I think you've got a very low electricity bill, all things considered. It helps that you don't turn the heating on.

jillsweeney23

QrizB said:

jillsweeney23 said:

...

I have attached pictures of the radiators and the boiler

Oh my.

I think you've got a very low electricity bill, all things considered. It helps that you don't turn the heating on.

Sorry you think over £200pm for a two bed flat is cheap?
we didn’t move into the flat until the end of December and like I say we often don’t have the heating on because it’s a warm flat

Gerry1

It's very bad news because you have to use daytime electricity, which is about five times the cost of gas.

If ever there's a cold winter or the flat(s) around you are unoccupied you'll be hit with enormous bills.

If you're renting and you already find the bills too expensive the only option is to move, and to find a single rate cheaper tariff in the meantime.You still haven't told us what your tariff is, but it's likely to be an old 'legacy' tariff which will just get more and more expensive until it's withdrawn because the meters aren't supported.

Some of these links may be relevant, although anything to do with Ofgem is seldom in Plain English or easily understandable.

Restricted Meter Good Practice Guide.pdf

A Dynamic Teleswitch Update – Successful Switch !

Victory: 2 MPANs but one SC

Ofgem: RHT must offer single rate

Remember to come back and tell us the final outcome !

jillsweeney23

It says our tariff name is standard 

Robin9

jillsweeney23 said:

Sorry you think over £200pm for a two bed flat is cheap?

For an electrically heated flat in winter - yes.
It's "summer" switch that heating off.

You need to think annually.

Gerry1

jillsweeney23 said:

It says our tariff name is standard 

But it seems to be multi-rate?  Economy, 7 Economy 10, THTC etc?  Otherwise how do you know so precisely how many kWh are used for heating and how many is used by everything else?

Do you have two separate electricity meters, or one meter with two registers?

jillsweeney23

Gerry1 said:

jillsweeney23 said:

It says our tariff name is standard 

But it seems to be multi-rate?  Economy, 7 Economy 10, THTC etc?  Otherwise how do you know so precisely how many kWh are used for heating and how many is used by everything else?

Do you have two separate electricity meters, or one meter with two registers?

I’m not sure how to find our tariff on our bill it just says standard
yeah we have two electricity meters 

Gerry1

You need to get the best single rate tariff that Scottish Power have.    Are you paying two lots of daily charges as well?  Ideally you need to switch to a cheaper provider such as Neon Reef but that might need a meter change and landlord's permission.  With single rate you'd only pay one, even if you stay with two meters and SP.

I'm paying only 12.11343p per kWh plus a Daily Charge of 13.2825p inc VAT, admittedly on a tariff no longer available for new supply, but their current tariffs rates are still far cheaper than yours

But whatever you do, an electric boiler will always be the worst solution.  Unless you move or install storage radiators, all you can do is damage limitation.