Scottish Power Overcharging us

Gerry1

What is the name of your tariff and what appliances do you use for heating?

Your reference to 'heating' rather than 'night rate' and the fact that it's Scottish Power suggests it might be THTC or a similar legacy tariff that SP are phasing out by making it prohibitively expensive.

QrizB

jillsweeney23 said:

Our meter readings in December for heating were 90300 and electricity were 27067 and today they are heating 93608 and electricity 27801

You say you've been reading your meter monthly, do you still have all the readings?

3308kWh of electricity for heating and 734kWh for everything else, over five months of winter and spring, sounds quite reasonable.

At your rate per kWh of 15.64p / 17.666p that's £517.37 and £129.67 respectively, a total energy cost of £647.04. Standing charges will be additional to this.

I agree with Gerry1 that your tariff seems to be on the expensive side, your cheap (heating) rate isn't very cheap at all. If you check your favourite comparison sites you'll probably find a cheaper deal.

Robin9

QrizB said:

jillsweeney23 said:

Our meter readings in December for heating were 90300 and electricity were 27067 and today they are heating 93608 and electricity 27801

You say you've been reading your meter monthly, do you still have all the readings?

3308kWh of electricity for heating and 734kWh for everything else, over five months of winter and spring, sounds quite reasonable.

At your rate per kWh of 15.64p / 17.666p that's £517.37 and £129.67 respectively, a total energy cost of £647.04. Standing charges will be additional to this.

I agree with Gerry1 that your tariff seems to be on the expensive side, your cheap (heating) rate isn't very cheap at all. If you check your favourite comparison sites you'll probably find a cheaper deal.

And that's for a winter - the summer months may well be 1000kWh for heating and 900 kWh for electricity -   overall for the year about £1000 - very typical for Electric heated flat.    A gas heated flat might well be half that.

jillsweeney23

We have radiators but they are run off electric not gas however they aren’t attached to any sockets 

Gerry1

Hope you don't have wet radiators and an electric boiler: absolutely nothing is more expensive to run !

Once again, what is the tariff?

tim_p

jillsweeney23 said:

We have radiators but they are run off electric not gas however they aren’t attached to any sockets 

Are they hot at any point of the day? 

Or are you saying they plug in (and get hot) but you’ve not plugged them in so they never get hot?

Robin9

Do thy look like conventional water filled radiators with water pipes and a great big boiler in a cupboard -   or are they a flat panel that you can switch on at any time ?

A photo would help.

Is this your first experience of an electrically heated property ?

Hasbeen

OP,
So far quite a few questions but not really any answers.?

You have stated you have electric and heating. Have electric radiators but they are not connected?

What powers your hot water? Boiler or Hot water tank with immersion heater?

How do you heat the house, do any of your heaters have makers names model numbers?

Look again through the replies from posters and try and answer the questions raised so that you may receive appropriate advice, 

Gerry1

Robin9 said:

Do they look like conventional water filled radiators with water pipes and a great big boiler in a cupboard -

An electric boiler can be quite small and look quite innocent: you just get a great big bill !

This photo shows two of them.  One of them has been disconnected, presumably in a vain attempt to limit the astronomical running costs.

jillsweeney23

We are a variable tariff that is worked out based on our meter readings per month this started off at £27pm. 

No our radiators are only hot if we turn them on via the thermostat. 

Yes they look like conventional radiators and yes this is our first time in a electric heated property. 

It’s a hot water tank that heats our boiler. 

We don’t have any heaters our flat doesn’t tend to get cold so we don’t often have the heating on. 

I have attached pictures of the radiators and the boiler