Santander upgrade gone wrong?

eskbanker

briskbeats said:

There’s a man on the news saying because of this, he’s changing banks. Erm every bank has had a tech problem every few years

Somewhat more frequently than that!

https://www.fca.org.uk/data-visualisation/operational-and-security-incidents-12-months-personal

mr_accountant

briskbeats said:

There’s a man on the news saying because of this, he’s changing banks. Erm every bank has had a tech problem every few years

And the same man says his buying a car as going away on Monday, nothing like leaving everything to the last moment, but still always someone else's fault. 

colsten

briskbeats said:

greyteam1959 said:

Same here............
Always like to have an alternative bank account & credit / debit card.

^^ This is why it’s important to have a backup.

Hate when a bank is having problems as customers blame US for it! 

Who is us?

colsten

App is now working for me; online banking is completely gone.

Also, the backoffice systems seem to be down. You can send a Faster Payment, but it doesn't arrive the other end. 

colsten

Santander's sense of humour

RG2015

colsten said:

App is now working for me; online banking is completely gone

I can log into the app on iPad and Android but it is only displaying balances, not transactions. 

KxMx

This kind of problem is why I didn't change to a digital secure key and on my HSBC account and kept my physical one.
Their app went down for 3 days a few months ago which reinforced my decision, people relying on digital were locked out. 

dr_adidas01

RG2015 said:

colsten said:

App is now working for me; online banking is completely gone

I can log into the app on iPad and Android but it is only displaying balances, not transactions. 

Yes same for me I get this when trying to view my transactions. 

IvanOpinion

briskbeats said:

There’s a man on the news saying because of this, he’s changing banks. Erm every bank has had a tech problem every few years

There is always someone that has to be a drama queen .... did he run about asking 'Who is thinking of the children"
https://www.youtube.com/watch?v=phSxxVJCZsc

briskbeats

colsten said:

briskbeats said:

greyteam1959 said:

Same here............
Always like to have an alternative bank account & credit / debit card.

^^ This is why it’s important to have a backup.

Hate when a bank is having problems as customers blame US for it! 

Who is us?

Me and my colleagues