Received Penalty from Management company

Sotts

eddddy said:

AdrianC said:

eddddy said:
So I get a phone call from the fraudster - telling me that they're from the Bank of Ireland

I believe them...

I think we've found the root cause of the problem.

Not really - in the simplistic hypothetical example I suggest, the root cause is carelessly discarding personal information. Without that no fraud could have occurred.

It's good practice to try to reduce the risk of fraud at every point in the chain - including how you discard personal information, how much you trust phone callers, etc

In 2017, 17 million people in the UK lost a total of £130 billion through cybercrime, I suspect some of it was very sophisticated. So it's probably worth putting a bit of extra effort into reducing your personal risk.

Add to that, they find you on social media and find out when you're at the shops/away on holiday.