Received Penalty from Management company

ciderboy2009

juliedee4663 said:

Why on earth are you leaving your name and address on anything that you are throwing away?

Why wouldn't you?  It's not as if it's top secret information.

juliedee4663

ciderboy2009 said:

juliedee4663 said:

Why on earth are you leaving your name and address on anything that you are throwing away?

Why wouldn't you?  It's not as if it's top secret information.

Because it's good practice to remove your identity before putting rubbish in the bin, especially if that bin is in a shared public area.

user1977

juliedee4663 said:

ciderboy2009 said:

juliedee4663 said:

Why on earth are you leaving your name and address on anything that you are throwing away?

Why wouldn't you?  It's not as if it's top secret information.

Because it's good practice to remove your identity before putting rubbish in the bin, especially if that bin is in a shared public area.

I don't see the necessity if the only useful information it provides people is "the neighbours also get things delivered from Amazon".

AdrianC

user1977 said:

juliedee4663 said:

ciderboy2009 said:

juliedee4663 said:

Why on earth are you leaving your name and address on anything that you are throwing away?

Why wouldn't you?  It's not as if it's top secret information.

Because it's good practice to remove your identity before putting rubbish in the bin, especially if that bin is in a shared public area.

I don't see the necessity if the only useful information it provides people is "the neighbours also get things delivered from Amazon".

They might steal your soul if they know your name and address.

eddddy

user1977 said:

juliedee4663 said:

ciderboy2009 said:

juliedee4663 said:

Why on earth are you leaving your name and address on anything that you are throwing away?

Why wouldn't you?  It's not as if it's top secret information.

Because it's good practice to remove your identity before putting rubbish in the bin, especially if that bin is in a shared public area.

I don't see the necessity if the only useful information it provides people is "the neighbours also get things delivered from Amazon".

Going way off topic, but...

It's the combination of information that a fraudster finds by rummaging in a recycling bin that can be worrying.

For example, I throw away an Amazon box along with an old McDonalds receipt...

• The Amazon box provides my name, address and postcode
• The McDonalds receipt has a partial card number (I just checked) in the format: 431940XXXXXX1212

My name and address allows the fraudster to search my phone number (or something else in the bin has my phone number on it)
The first 6 digits of the card 431940 identifies the card as a Bank of Ireland debit card.

• So I get a phone call from the fraudster - telling me that they're from the Bank of Ireland
• For security, they quote my name, address, post code and the last 4 digits of my debit card (1212)

I believe them and end up getting defrauded.

So it's probably good practice to remove names and addresses from anything put in a recycling bin, along with other info that can be used to build up a picture of you.

Mildreds_Earrings

happyorange said:

I live in a freehold house in a new development area where I share bin rooms with some blocks of flats. A few days ago, I received an invoice from the Property Management Company(who collect service charges), asking me to pay £150 for Tenant Re-charge, which I have no idea what it was for, as there is no explanation and I have standing order for my service charge quarterly. 
So I called the management company and asked for the clarification for the charge, they told me it was a penalty charge for not putting the bins properly, as I didn't flatpack the empty boxes belonged to me and they took picture of them with my address on it. The cost is for hiring people to do the job, and I'm not the only household to get fined for it. I apologised for the problem, but thought at least they should have given me a notice/warning letter before sending the invoice. I understand this is something should not have happened but I didn't know boxes can not be leaved without flatpacked and the bins were absolutely full, lots of empty boxes was left stacking on to each other. £150 is a lot, does anyone know what my right is in this circumstances. I don't feel comfortable to pay whatever they are asking with no approve their cost for hiring people doing the extra job. Please kindly advise. 

Agree, £150 is a lot but I am assuming the cost is associated costs. For example, admin, someone wrote to you, someone printed the letter, someone posted the letter, paper, printing ink, stamp, someone drove to take a photo, car insurance, MOT, petrol and so on. I am not condoning the charge. I just wanted to briefly explain what associated costs are. 

For example, we paid the Local Authority £175 for an H-bar outside our house. The truck took less than 5 minutes to paint the ground but we understood the costs associated with what appeared to be a 5 minute job.  Even if the truck did another 3 houses on the same road as us, on the same day, they still would have charged us individually and not split the costs between us. 
Hope that helps a little 🙂

AdrianC

eddddy said:
So I get a phone call from the fraudster - telling me that they're from the Bank of Ireland

I believe them...

I think we've found the root cause of the problem.

eddddy

AdrianC said:

eddddy said:
So I get a phone call from the fraudster - telling me that they're from the Bank of Ireland

I believe them...

I think we've found the root cause of the problem.

Not really - in the simplistic hypothetical example I suggest, the root cause is carelessly discarding personal information. Without that no fraud could have occurred.

It's good practice to try to reduce the risk of fraud at every point in the chain - including how you discard personal information, how much you trust phone callers, etc

In 2017, 17 million people in the UK lost a total of £130 billion through cybercrime, I suspect some of it was very sophisticated. So it's probably worth putting a bit of extra effort into reducing your personal risk.

AdrianC

"Security through obscurity" is very poor security.

HampshireH

I've also just realised you said as a house you share the flats binstore.

That's quite unusual. Is that perhaps the reason you have been charged...,because you should have bought your own bins but we're using theirs? 

Or does your service charge include waste disposal.

Genuinely interested as it's a strange set up