Google Pay - activity missing

feet_up
feet_up Posts: 50 Forumite
Third Anniversary 10 Posts
I’m a regular user of google pay, linked to Nationwide CC. All has worked well and a major benefit is being able to see a list of activity on the app. Yesterday neither I or my wife could access the activity on our phones (same card) It says “No activity yet”. Contacting google is not possible, the FAQs are unhelpful and a google search has revealed nothing useful. Not sure if it is an app issue, a google issue, or a card provider issue. Has anyone else had this issue or is able help? Thanks.

Comments

  • molerat
    molerat Posts: 34,241 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The app is playing up for me too.  List of transactions pops up then goes to the "no activity yet" screen
  • sausage_time
    sausage_time Posts: 1,318 Ambassador
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    No transactions showing for my Amex.  Curiously, I did get an alert for a regular payment in Google Pay this morning,
    I’m a Forum Ambassador and I support the Forum Team on the Credit Cards and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
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  • NameWithheld
    NameWithheld Posts: 140 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Same with me. I managed to get them to pop up for a second or two by playing around with the privacy settings, but then they disappeared again.
  • pete-20-11
    pete-20-11 Posts: 1,292 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    Same here 
    PPI success. Banding success. Double Dip PCN cancelled! South facing solar (Midlands) and battery. Savings Session supporter (is it worth it now!?)
  • Migster
    Migster Posts: 150 Forumite
    Part of the Furniture 100 Posts
    I had this problem. Uninstalled the app yesterday and re-installed and they all appeared again, but just checked now and they've gone again.
  • Browntoa
    Browntoa Posts: 49,586 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Agree  no activity shown on the app despite using it today
    Ex forum ambassador

    Long term forum member
  • molerat
    molerat Posts: 34,241 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 May 2021 at 11:18PM
    Also not showing any activity in the web based account at pay.google.com so it is not just the app.
  • NameWithheld
    NameWithheld Posts: 140 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    It's working again
  • I know this is an old post, but just searched for the same issue and found this.  Purchased things today using a couple of cards setup on Google Pay and activity is showing "No activity yet".  Usually I can see a list of transactions.  Not sure if this is just my mobile app that is playing up or if this is an issue with Google Pay.
  • molerat
    molerat Posts: 34,241 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    App showing transactions back to June.  "No activity yet" on the web page but all linked cards showing.
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