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Britannia Parking & BW Legal

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  • Coupon-mad
    Coupon-mad Posts: 152,618 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    if it was to go to court where would I stand ?
    In the same place as the winning defendants in all the other thousands of cases that we win.  If the BPA won't step in then wait for your LBC and read the NEWBES thread to be ready for the stage where you will win.  Also, have they forwarded the email they reckon they sent, and was there a typo in the email address?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • if it was to go to court where would I stand ?
    In the same place as the winning defendants in all the other thousands of cases that we win.  If the BPA won't step in then wait for your LBC and read the NEWBES thread to be ready for the stage where you will win.  Also, have they forwarded the email they reckon they sent, and was there a typo in the email address?
    The BPA won’t step in. They did send a LBC which I disputed and now they are saying that I have 14 days to arrange a payment with them of £100 per PCN that’s all they have said. This is what BPA said. 

    Thank you for your reply. I apologise for the delay in our resonse.

     

    As stated previously, our role as an Accredited Trade Association is to investigate alleged breaches of our Code of Practice by members of our Approved Operator Scheme where evidence can be supplied and we are unable to become involved in individual ticket disputes or hear appeals.

     

    Having examined the attachments you supplied, I understand that you received correspondence from Britannia Parking Group Limited on 06 April 2020. Within their email to you, Britannia Parking Group Limited explained that the “PCNs were discounted down to £20 for a further 14 days from the date of the appeal response. We have attached delivery logs for all appeal responses sent.” While I appreciate that you have stated that you did not receive the appeal response emails, the BPA is unable to determine whether correspondence has been sent or received between parties. Because I can see that Britannia Parking Group Limited offered a reduced fee of £20.00 upon rec for a further 14 days from the date of the appeal response. We have attached delivery logs for all appeal responses sent.” While I appreciate that you have stated that you did not receive the appeal response emails, the BPA is unable to determine whether correspondence has been sent or received between parties. Because I can see that Britannia Parking Group Limited offered a reduced fee of £20.00 upon receiving evidence that your vehicle registration was keyed incorrectly, please be advised that Britannia Parking Group Limited has not breached our Code of Practice.

     

    Based on the information you have supplied, I have not identified a breach of point raised in the Code of Practice and therefore I am unable to investigate your complaint further. I apologise that we are unable to assist further on this occasion.

    Kind regards


  • beamerguy said:
    BW legal have now given me 14 days to pay this £100 per pcn,

    A 14 day letter is a begging letter to ignore.  If you get a 30 day Letter Before Claim then come back here

    Are you sure it's £100 per ticket they are asking for as BWLegal add fake charges of £60 per ticket

    Who are BWLegal say they are claiming for ??  The name of the company ?

    Britannia have a problem knowing who they are as they have numerous companies but ... every one is a separate entity meaning from the sign to to the ticket and right through to BWLegal the name must be same 

    Can you go back and take a picture of the sign ?

    It was a LBC I got sent which I disputed . Then they then offered for me to pay £100 per pcn and this is where it stands. They were referring to them as ‘Britannia parking group LTD t/a Britannia parking. This is what they said and the last communication:

    Good Morning,

     

    Thank you for your recent email, the contents of which have been noted on file.

     

    Your position has been noted however, in order to use the facility it is your responsibility to abide by the Terms and Conditions. As the vehicle involved in the contraventions failed to make a valid payment on each occasion these Terms and Conditions were broken.

     

    The breach was captured by the ANPR cameras and the transaction log data. The terms and conditions clearly stipulate that a motorist, when making payment, must enter their full and accurate vehicle registration number in order for a payment to be validated. Without the entry of the same there would be no way to validate if a vehicle had made a payment or not. As the breach has clearly occurred our client’s PCN remains valid, and the balance outstanding owed.

     

    We note you have contacted the BPA regarding this matter and can confirm that we will not be placing a hold on any of the accounts we hold whilst you correspond with them.

    As we previously advised, Our Client declined your appeals and issued responses that advise you have reached the end of their internal appeals process and outlines the next steps available to you.

    The appeal response included a POPLA verification code and confirmed the timeframe in which you had to submit an appeal to POPLA should you wish to appeal the matter further. This was not actioned for any of the 3 PCNs and as such this time frame has expired.

    Please note that the opportunity to appeal further has expired, and the balance remains due and owing.

    As a result of the breach, Our Client is well within their contractual rights to issue the Parking Charge Notice.

     

    What to do next

    Our Client is willing to resolve matters with you on an amicable basis, however, this is contingent on you making immediate arrangements to repay the Outstanding Balance Due within 14 days.

    If you cannot afford to pay the Outstanding Balance within 14 days don't worry, Our Client may be willing to accept repayments of the Outstanding Balance at an affordable rate each month.

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    A debt collectors letter. Ignore it.
  • Coupon-mad
    Coupon-mad Posts: 152,618 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 April 2021 at 3:06PM
    Yep, nothing has changed about our previous advice about when you get a real LBC and then a claim.  All covered in the NEWBIES thread.

     They were referring to them as ‘Britannia parking group LTD t/a Britannia parking. 
    Which is OK.  A Limited company can trade as another name as long as that second name is not a different LIMITED company, as I keep telling another poster this week in his exact same Britannia thread. 

    Please read other current Britannia court claim threads as some are ahead of you at court stage already and you will learn loads and gain confidence.

    But at court claim stage, when you eventually see their evidence before the hearing, double check the landowner authority as it may be in another Britannia name 'Services Ltd' which would be an issue for them.  But you cannot get that earlier - this is for much later this year at WS & evidence exchange stage before a telephone hearing.  Don't forget.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Yep, nothing has changed about our previous advice about when you get a real LBC and then a claim.  All covered in the NEWBIES thread.

     They were referring to them as ‘Britannia parking group LTD t/a Britannia parking. 
    Which is OK.  A Limited company can trade as another name as long as that second name is not a different LIMITED company, as I keep telling another poster this week in his exact same Britannia thread. 

    Please read other current Britannia court claim threads as some are ahead of you at court stage already and you will learn loads and gain confidence.

    But at court claim stage, when you eventually see their evidence before the hearing, double check the landowner authority as it may be in another Britannia name 'Services Ltd' which would be an issue for them.  But you cannot get that earlier - this is for much later this year at WS & evidence exchange stage before a telephone hearing.  Don't forget.
    Great thank you! I’ll wait and see what happens . Is there any other way of checking who the land owner is prior to try and appeal to them? I tried doing a search but I couldn’t find who it was 
  • Coupon-mad
    Coupon-mad Posts: 152,618 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Land Registry.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Ralph-y
    Ralph-y Posts: 4,706 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    SOME IDEAS ON DETERMINING WHO OWNS THE LAND

    1. Google searches
    2. If a retail park, check on any signage which lists the on-site outlets
    3. Ask retailers on the site if there is a managing agent
    4. Ask retailers on the site to whom do they pay rent
    5. Contact the local authority and ask who pays the non-domestic/business rate for the car park (some councils have a spreadsheet on their website)
    6. Contact the local Valuation Office and ask if they know. They often have a website which might provide the information
    7. Contact The Land Registry and for around £3 they should be able to provide definitive detail
    8. Give us the name of the car park, we may have seen other cases there.



    Ralph B)

  • ayikailey89
    ayikailey89 Posts: 9 Forumite
    First Post
    Ralph-y said:
    SOME IDEAS ON DETERMINING WHO OWNS THE LAND

    1. Google searches
    2. If a retail park, check on any signage which lists the on-site outlets
    3. Ask retailers on the site if there is a managing agent
    4. Ask retailers on the site to whom do they pay rent
    5. Contact the local authority and ask who pays the non-domestic/business rate for the car park (some councils have a spreadsheet on their website)
    6. Contact the local Valuation Office and ask if they know. They often have a website which might provide the information
    7. Contact The Land Registry and for around £3 they should be able to provide definitive detail
    8. Give us the name of the car park, we may have seen other cases there.



    Ralph B)


    Thank you!!! I’m going to get onto it today and go there and have a look!
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