Help needed!

poppy12345

All you can do is continue to try to get to speak to someone to ask why you've been sent that money and tell them that you weren't expecting that much. A day isn't long to be honest, especially under the current difficult times, they maybe short staffed etc.

Hezy

ok.

should i tell the benefit office that im looking after this money and its not mine? 

a manager or head council person would have had to sign off on sending this amount of money. so i know at least 3 people must have authorised this payment so they cant be that short staffed

calcotti

Hezy said:

ok.

should i tell the benefit office that im looking after this money and its not mine? 

a manager or head council person would have had to sign off on sending this amount of money. so i know at least 3 people must have authorised this payment so they cant be that short staffed

Are you willing to say how much money is involved. Means tested benefits are not affected unless your total capital exceeds £6000.

Hezy

im not comfy with this money being anywhere near me to be honest, you could add a 0 to that and still not be there.

Hezy

thats probably why they are saying it cant possibly have happened  

Hezy

calcotti said:

Hezy said:

ok.

should i tell the benefit office that im looking after this money and its not mine? 

a manager or head council person would have had to sign off on sending this amount of money. so i know at least 3 people must have authorised this payment so they cant be that short staffed

Are you willing to say how much money is involved. Means tested benefits are not affected unless your total capital exceeds £6000.

how long do i have to declare the money? i can see this dragging on till the next tax audit. 

poppy12345

Hezy said:

im not comfy with this money being anywhere near me to be honest, you could add a 0 to that and still not be there.

Wow! In that case if you still don't get anywhere with your local council then i would definitely be contacting my local MP.

https://www.parliament.uk/get-involved/contact-an-mp-or-lord/contact-your-mp/

Spoonie_Turtle

Hezy said:

im not comfy with this money being anywhere near me to be honest, you could add a 0 to that and still not be there.

Oh yikes, more than £60,000?  I see your problem!  In that case you'll just have to keep chasing - if you know what department it came from, can you send a copy of a bank statement (you can redact everything else if you want) along with a note to show them that yes this amount appears to have gone into your account?

The other remote possibility might be a glitch either at their end or on your bank's end; I have no idea what or how but it's not beyond the realms of possibility.

Make sure you keep a note of all the times you've phoned, who you've spoken to, etc. to prove that you've been trying to get the money returned as you genuinely believe it to not be yours.

Edit: what benefits do you claim?

Hezy

i mean im not going to spend it, or use it in anyway but it is sitting there in my account. and even when it leaves my account, theres a history of it being there. Should i let the benefit office know? will they stop my carer and benefits whilst its there ?

poppy12345

What benefits exactly are you claiming?