Octopus Tracker

Spoonie_Turtle

MWT said:

Spoonie_Turtle said:

MWT said:

Spoonie_Turtle said:

I agree, but for anyone joining after the July change, the cap is WAY above.  I don't know about people on the earlier versions with the 40p electricity cap, but for those of us paying a lot more most days each day going by is costing extra money whilst we wait for the information to be able to make an informed decision.

If anyone is on the 78/22p electric/gas version there isn't much to hope for, even if the tariff does qualify for government support it isn't going to get anywhere close to the SVT, so not sure I'd be holding out for a miracle on that one...

Indeed, but the July version has caps of 55p/16p.  Say, completely hypothetically*, they took off a max 17p/4p per kWh like on fixes, might be worth the gamble staying on for any dips below the EPG.

(*Very VERY extremely hypothetically, with absolutely no expectation that it's even a possibility they've considered.)

We just don't know, and won't know until they tell us.

Hopefully we will know soon enough, but there are certainly a few hurdles between now and the outcome you would at least like to have the opportunity to consider...

Oh goodness no please don't take it as me thinking that would be even remotely possible - I literally have no idea.  (Although granted, my completely uneducated gut feeling is that that's probably in 'wildest fantasy' territory rather than anywhere near reality!)  But that's what I mean, I genuinely have no idea what may or may not even be possible, let alone weigh up what might be likely to be able to make an informed or reasonable decision before they tell us.

Maybe people with more knowledge/understanding of how energy suppliers work, or have more insight into how government schemes have worked in the past might be able to take an educated guess, but I don't know enough at all to do so.  

MWT

Spoonie_Turtle said:

MWT said:

Spoonie_Turtle said:

MWT said:

Spoonie_Turtle said:

I agree, but for anyone joining after the July change, the cap is WAY above.  I don't know about people on the earlier versions with the 40p electricity cap, but for those of us paying a lot more most days each day going by is costing extra money whilst we wait for the information to be able to make an informed decision.

If anyone is on the 78/22p electric/gas version there isn't much to hope for, even if the tariff does qualify for government support it isn't going to get anywhere close to the SVT, so not sure I'd be holding out for a miracle on that one...

Indeed, but the July version has caps of 55p/16p.  Say, completely hypothetically*, they took off a max 17p/4p per kWh like on fixes, might be worth the gamble staying on for any dips below the EPG.

(*Very VERY extremely hypothetically, with absolutely no expectation that it's even a possibility they've considered.)

We just don't know, and won't know until they tell us.

Hopefully we will know soon enough, but there are certainly a few hurdles between now and the outcome you would at least like to have the opportunity to consider...

Oh goodness no please don't take it as me thinking that would be even remotely possible - I literally have no idea.

Nothing wrong in expressing what you might like to happen, that is going on all over this forum and is likely to continue for a few more days yet, you are just as entitled to that as anyone else.

Chrysalis

MWT said:

Chrysalis said:

But given Octopus already recalculate charges on a daily level, any competent IT bod would be able to handle this without much trouble.  Its not complex at all, actually pretty trivial.

I didn't say it was complex, I said there wouldn't be much appetite for it... I have been in your words 'an IT bod' and still am a manager of many of them .. the issue is not the complexity of the solution it is the changing of existing systems or the layering of additional levels of analysis on top of existing systems and diverting the resources to perform the task, test and release all in a short space of time, hence, not much appetite for it when there is already going to be a lot of work to support the needs of the other tariffs types which will most likely be able to be covered by a single solution.

Chrysalis said:

If the trackers are excluded though, there is no reason for Octopus to keep dithering.  Just inform everyone and this discussion ends, everyone knows where they stand.  They going to look incompetent if they delay contacting tracker customers only to tell them they need to move to SVR to get the EPG.

 I don't think there is much 'dithering' going on, they are dealing with the various groups of tariffs in a sensible order while chasing for clarification on the tricky bits...

They've got the 'Flexi..' tariff information out there now, the fixed tariffs are coming next and then hopefully before the end of the week they will have clarity on the tariffs that are not clearly and unambiguously covered by the government scheme. 

It is really just Agile and the Trackers that are potential issues both for Octopus and the government scheme and will take a little longer to clarify I suspect.

An interesting take, I assume you are assuming as they havent announced they doing what you said,

My assumption was they already know the government's position on whats covered and whats not covered, but dont want to announce until they have processes in place for the ramifications.

I of course agree its sensible to do the more popular tariffs first in terms of altering the unit rates, my comment on dithering was if they already know the trackers arent covered then there is nothing to change on their billing systems and as such any delay would be them simply delaying the communication.  If the trackers do get altered then my view changes entirely and I understand it been last which is what I said in an earlier post.

Chrysalis

Spoonie_Turtle said:

Chrysalis said:

If the trackers are excluded though, there is no reason for Octopus to keep dithering.  Just inform everyone and this discussion ends, everyone knows where they stand.  They going to look incompetent if they delay contacting tracker customers only to tell them they need to move to SVR to get the EPG.

I still reckon they must at least be trying to sort something out.  Otherwise it would have been quicker just to tell everyone the prices are staying as they are, move to the SVT if you want to guarantee the price.

macman said:

Given that they will surely want to give a week's notice, I'd be very surprised if Octopus don't announce their Tracker rates by Friday 23/9. But of course they have lost a further day due to the bank holiday yesterday.

From Twitter it seems they didn't have the day off yesterday, just their phone lines were closed and they respond to Tweets or e-mails during the actual funeral time.  (Presumably the same applied on their other social media platforms.)

I agree the delay indicates they working on something.  Thats the point I meant to MWT as well.

[Deleted User]

It is something of an oxymoron to suggest that tariffs that follow the market should get Government support. I can well see the peak price and standing charge changing for Go and Go Faster but, personally, I don’t hold out much hope for Agile or Tracker. These tariffs are supplier specific and something of an industry outlier. I could be wrong. 

bristolleedsfan

[Deleted User] said:

It is something of an oxymoron to suggest that tariffs that follow the market should get Government support. I can well see the peak price and standing charge changing for Go and Go Faster but, personally, I don’t hold out much hope for Agile or Tracker. These tariffs are supplier specific and something of an industry outlier. I could be wrong. 

It beggars belief that Octopus do not know what it will be doing regarding those tariffs, if that is the case customers reasonable expectation they updated blog with that info as soon as they knew what its plans were.

Umiamz

I was on Tracker for gas but decided to switch to Flexible. When I emailed Octopus to do so, they replied by saying that if I stay on Tracker they will make sure that I won't lose out. Pretty much their exact words, so interpret that as you will.

I switched to Flexible regardless.

bristolleedsfan

Umiamz said:

I was on Tracker for gas but decided to switch to Flexible. When I emailed Octopus to do so, they replied by saying that if I stay on Tracker they will make sure that I won't lose out. Pretty much their exact words, so interpret that as you will.

Octopus are/have been refunding customers the difference in energy charges/costs so they do not lose out by being on more expensive tariff, I have seen August and September mentioned.

milo_2020

bristolleedsfan said:

Umiamz said:

I was on Tracker for gas but decided to switch to Flexible. When I emailed Octopus to do so, they replied by saying that if I stay on Tracker they will make sure that I won't lose out. Pretty much their exact words, so interpret that as you will.

Octopus are/have been refunding customers the difference in energy charges/costs so they do not lose out by being on more expensive tariff, I have seen August and September mentioned.

Have they? Where has this been discussed/spoken about?

bristolleedsfan

milo_2020 said:

bristolleedsfan said:

Umiamz said:

I was on Tracker for gas but decided to switch to Flexible. When I emailed Octopus to do so, they replied by saying that if I stay on Tracker they will make sure that I won't lose out. Pretty much their exact words, so interpret that as you will.

Octopus are/have been refunding customers the difference in energy charges/costs so they do not lose out by being on more expensive tariff, I have seen August and September mentioned.

Have they? Where has this been discussed/spoken about?

I read others on here mention what I have said, here is actual example of having been implemented

https://twitter.com/Chariots913/status/1571093217378205696?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1571093217378205696%7Ctwgr%5E0efb923775142b8ac5ce287fac96606577e14456%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fforums.moneysavingexpert.com%2Fdiscussion%2F6388269%2Fcoop-loyal-fixed

"I changed to the loyalty fix 2 months ago to protect from Jan/April rise. Emailed about moving back to the variable and Octopus refunded £219 (Dif in the higher rate we were paying) and changed me back to the variable"