CTS LAW Letter before claim Help needed

Ed30reflex

Hi all hope you’re well. 

Just need some advice best way to respond to this LBC as I will need to do ideally ASAP. It’s from CTS Law and says they have been instructed by Euro Car Parks however behind the payment sheet is all DRP details however I have been told this is a genuine letter? 

All pcns where put on the car within 5/10 seconds, the car was loading and unloading during this period due to work (office leaflet runs) I also revived the letter yesterday and it’s dated 12th of May, regardless I do have plenty time to respond. 

Prior to this initially I went down POPLA route and only one got accepted the rest did not, all for the same thing. 

please see attachment.

many thanks.

Ed30reflex

Ed30reflex said:

Hi all hope you’re well. 

Just need some advice best way to respond to this LBC as I will need to do ideally ASAP. It’s from CTS Law and says they have been instructed by Euro Car Parks however behind the payment sheet is all DRP details however I have been told this is a genuine letter? 

All pcns where put on the car within 5/10 seconds, the car was loading and unloading during this period due to work (office leaflet runs) I also revived the letter yesterday and it’s dated 12th of May, regardless I do have plenty time to respond. 

Prior to this initially I went down POPLA route and only one got accepted the rest did not, all for the same thing. 

please see attachment.

many thanks.

And this is the first picture please see

Umkomaas

With 13 tickets and a potential claim for £2,100 you need to deal with this correctly and in a timely fashion. Please go to the NEWBIES FAQ sticky, second post, to learn how to deal with a formal Letter Before Claim. 

You will need to include in your response to CST, that while you deny any debt is owed to their client, nonetheless you are seeking debt advice and you require them to put the case on hold for a minimum of 30 days as per the Pre-Action Protocol for Debt Claims. You will also need to send a SAR to ECP to flush out exactly what they have on you. 

In addition, you need confirmation from the DVLA that ECP applied for your data each time they issued a ticket (not just stored your details for future use). You should email the DVLA and ask which organisations (when and for what reason) accessed the registered keeper's data from them between a range of dates which includes the date(s) of the parking incident(s). You need to provide the registered keeper's full name and address, the address on the V5C logbook and the Vehicle Registration Mark of the vehicle involved in the parking incident. 

SubjectAccess.Requests@dvla.gov.uk

This service is free of charge. 

Even though you email your request, the DVLA will respond via Royal Mail.

If you were getting tickets every time the vehicle was parked at the location, why did you continue racking them up?  A question that no doubt a Judge will want an answer to!

Redx

Read the newbies FAQ sticky thread near the top of the forum , any reply denies any alleged debt and to place the matter on hold for 30 days pending a SAR reply by the claimant and to allow you to seek debt management advice. You can also add that the Jopson versus Homeguard case takes precedence on loading and unloading cases like this and will be in your defence

Also email a SAR to the DPO at the PPC ( ECP ) and attach a copy of the V5C or 2 recent redacted copies of utility bills as proof of I D under the GDPR law to obtain all your data , do not use your passport or driving licence for this , due to data protection

So 2 jobs to do

Also read the CST letters group thread on here , where dozens of you have had similar letters

Do not fill in those financial forms , do nothing with them !!

Coupon-mad

All pcns where put on the car within 5/10 seconds, the car was loading and unloading during this period due to work (office leaflet runs) I also revived the letter yesterday and it’s dated 12th of May, regardless I do have plenty time to respond. 

You won't be using the reply forms but you know that from reading the NEWBIES PLEASE READ THESE FAQS FIRST thread (post #2 all about LBC and then court). 

Obviously, if you've read anything on the forum thus far, you will be fully familiar with the reasons why a parking firm can't add £60 a pop to each PCN, for 'debt recovery' when they've paid nothing at all for DRP because they operate on a ''no collection no fee'' basis.

Are you saying that ECP had a ticketer on foot, at your place of work, lurking to issue PCNs every day to a vehicle doing authorised leaflet loading?

They usually use ANPR so was this your work location?  Where is this place please, we may have heard of it before.

beamerguy

The claim by CST is one MEGA FAKE.

PARKING TICKETS ARE £100 ..... CST HAVE ADDED A FAKE £800 ?

Asking you to pay DRP ?  CST are still totally disillusioned where DRP fit into the picture ?

As DRP simply cannot instruct CST, they became extinct, a DODO SINCE THEIR LAST RUBBISH LETTER was sent to you

You certainly will not be paying DRP


The group thread for CST will help you.  You must respond to CST and do as everyone else has done ....
ASK FOR THEIR LEGAL AUTHORITY TO ADD £800.

AND .... in your case "PROOF THAT YOU OWE DRP £2100"

It will be no surprise that CST never reply to these questions because they have no answers.

No answers means that their claim is wholly unreliable

CST letters' forum group thread

https://forums.moneysavingexpert.com/discussion/6166004/cst-letters-forum-group-thread/p1

Ed30reflex

Coupon-mad said:

All pcns where put on the car within 5/10 seconds, the car was loading and unloading during this period due to work (office leaflet runs) I also revived the letter yesterday and it’s dated 12th of May, regardless I do have plenty time to respond. 

You won't be using the reply forms but you know that from reading the NEWBIES PLEASE READ THESE FAQS FIRST thread (post #2 all about LBC and then court).  Obvoulsy if your;ve read anything on the forum thus far, you will be fully familiar with the reasons why a parking firm can't add £60 a pop to each PCN, for 'debt recovery' when they've paid nothing at all for DRP because they operate on a ''no collection no fee'' basis.

Are you saying that ECP had a ticketer on foot, at your place of work, lurking to issue PCNs every day to a vehicle doing authorised leaflet loading?

They usually use ANPR so was this your work location?  Where is this place please, we may have heard of it before.

Hi, thanks for the response I have read through the NEWBIES forum and just want to confirm before sending any responses out. 

I have learnt that they can’t add on £60, on top off all charges thanks to this forum. 

To confirm I am saying that ECP had a ticket man on foot that would patrol the area (there is signs that’s say ECP don’t park) however I was loading and unloading and informed the ticket man, he continued to ticket regardless and as a example one of the PCNS time of issue is 10:20:27 and the picture he took of my car, that has the site number and date is timed 10:20:22 meaning it was ticketed in the space of 5 seconds time, hence the reason I continued to do my loading and unloading on the other days as my gut instinct said this is a scam. 

The location is in Edmonton N9, North London, most people that use this space is the shops, for example I’d go to the back of the office and it is this section... (only in Nov/Dec they have installed a ANPR camera)

Lastly to confirm do not fill out the reply forum they have give. or the standard financial papers? 

Ed30reflex

Umkomaas said:

With 13 tickets and a potential claim for £2,100 you need to deal with this correctly and in a timely fashion. Please go to the NEWBIES FAQ sticky, second post, to learn how to deal with a formal Letter Before Claim. 

You will need to include in your response to CST, that while you deny any debt is owed to their client, nonetheless you are seeking debt advice and you require them to put the case on hold for a minimum of 30 days as per the Pre-Action Protocol for Debt Claims. You will also need to send a SAR to ECP to flush out exactly what they have on you. 

In addition, you need confirmation from the DVLA that ECP applied for your data each time they issued a ticket (not just stored your details for future use). You should email the DVLA and ask which organisations (when and for what reason) accessed the registered keeper's data from them between a range of dates which includes the date(s) of the parking incident(s). You need to provide the registered keeper's full name and address, the address on the V5C logbook and the Vehicle Registration Mark of the vehicle involved in the parking incident. 

SubjectAccess.Requests@dvla.gov.uk

This service is free of charge. 

Even though you email your request, the DVLA will respond via Royal Mail.

If you were getting tickets every time the vehicle was parked at the location, why did you continue racking them up?  A question that no doubt a Judge will want an answer to!

HI i have read through the NEWBIES section and think i understand and would like to confirm a few things prior to sending anything out. 

When responding back to CST do i just print out my owner paper and put that in a envelope to send out via mail and completely ignore there X2 forums they have provided me, i have seen there is a possible email i can send it too however i will do both ways to ensure there is no issue. 

Thank you so much for the information regarding the DVLA i did not think of this and also highly doubt they have applied each time to obtain my details. I do not have the logbook as the vehicle sold over a year ago what should i do in my case regarding the DVLA?

Also the reason i continued to go to the same location is due to the fact that it is directly behind the office i was working in and was obtaining leaflets and what not as the company was marketing, we never had this issue before while working at the company for a few years as all the workers would park outside, when i noticed the time of issue and the time the car had a picture taken was 5 seconds apart and i believed the pcns to be a scam of some type. Other people who had the same tickets done to them have not received the letter from CTS law that i have FYI.

Ed30reflex

Redx said:

Read the newbies FAQ sticky thread near the top of the forum , any reply denies any alleged debt and to place the matter on hold for 30 days pending a SAR reply by the claimant and to allow you to seek debt management advice. You can also add that the Jopson versus Homeguard case takes precedence on loading and unloading cases like this and will be in your defence

Also email a SAR to the DPO at the PPC ( ECP ) and attach a copy of the V5C or 2 recent redacted copies of utility bills as proof of I D under the GDPR law to obtain all your data , do not use your passport or driving licence for this , due to data protection

So 2 jobs to do

Also read the CST letters group thread on here , where dozens of you have had similar letters

Do not fill in those financial forms , do nothing with them !!

Thank you so much!! 

Just one thing, with the forums they have given me, do i send this back to them blank with my letter saying that i am seeking legal advice and do not claim any alleged debt? 

I have seen a email that may be for them, so going to do both routes. 

Le_Kirk

Ed30reflex said:

Just one thing, with the forums forms they have given me, do i send this back to them blank with my letter saying that i am seeking legal advice and do not claim any alleged debt? 

I have seen a email that may be for them, so going to do both routes. 

You do not send the forms anywhere.  You write back refuting their claim and explaining that you are seeking DEBT advice, even though you deny any debt exists and you require them to put the case on hold for 30 days in line with the pre-action protocol for debt claims section 4.2: -

4.2 If the debtor indicates that they are seeking debt advice, the creditor must allow the debtor a reasonable period for the advice to be obtained. In any event, the creditor should not start court proceedings less than 30 days from receipt of the completed Reply Form or 30 days from the creditor providing any documents requested by the debtor, whichever is the later. 

The reply form indicated here could be replaced by your letter/e-mail and does not refer to financial forms that the claimant has sent to you.

Redx

Ed30reflex said:

Redx said:

Read the newbies FAQ sticky thread near the top of the forum , any reply denies any alleged debt and to place the matter on hold for 30 days pending a SAR reply by the claimant and to allow you to seek debt management advice. You can also add that the Jopson versus Homeguard case takes precedence on loading and unloading cases like this and will be in your defence

Also email a SAR to the DPO at the PPC ( ECP ) and attach a copy of the V5C or 2 recent redacted copies of utility bills as proof of I D under the GDPR law to obtain all your data , do not use your passport or driving licence for this , due to data protection

So 2 jobs to do

Also read the CST letters group thread on here , where dozens of you have had similar letters

Do not fill in those financial forms , do nothing with them !!

Thank you so much!! 

Just one thing, with the forums they have given me, do i send this back to them blank with my letter saying that i am seeking legal advice and do not claim any alleged debt? 

I have seen a email that may be for them, so going to do both routes. 

I said do nothing with them , which means do nothing with them , can't make it any clearer

Yes , use eMail addresses