We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Bank error

Options
2»

Comments

  • oh_really
    oh_really Posts: 907 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    Would an apology and an explanation not suffice?
  • The gentleman I spoke to has, but probably felt awkward so felt he had too, but I’ve emailed the complaints dept as I want them too and tell me that’s they sorted the problem out or it won’t happen again. I’m awaiting there call 
  • Bank just rang to tell me error is there fault and explained how it happend, they’ve apologised and given £150 comp fee. 
  • LOL.

    Compo culture at its best.

    Accept their apology and make sure your number is the only one associated with your account.

  • oh_really
    oh_really Posts: 907 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    Dotty2020 said:
    Bank just rang to tell me error is there fault and explained how it happend, they’ve apologised and given £150 comp fee. 

    Donate it to a food bank.
  • Dotty2020
    Dotty2020 Posts: 7 Forumite
    First Post
    oh_really said:
    Dotty2020 said:
    Bank just rang to tell me error is there fault and explained how it happend, they’ve apologised and given £150 comp fee. 

    Donate it to a food bank.
    So I’ve donated it to a friends cause as she is battling cancer.
  • MrsStepford
    MrsStepford Posts: 1,798 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    When I lived in Toronto, my bank managed to send my bank statement to my boss and his to me. Neither of us got a cent. 
    I changed my name in 2016 and it took my bank two years to get it right. They offered me compensation. I got enough to buy a Coach rucksack. 
    Sainsbury's added my Nectar points to my husband's separate and unlinked Nectar car so I told them to cancel it. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.