We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Bank error

Dotty2020
Posts: 7 Forumite

How much compensation should I get? My bank sent a txt with my personal account details and how much and sent it to my husband. And nothing solved and they can’t see why it was sent
-1
Comments
-
£0.00 and not a penny more 🤷♂️
0 -
Have you been throught the formal 8 week complaints process? What did they say?
Why was your husband's phone number on your account?
I think you needs bit more context. Like we're you transferring money to someone (him?). Was this totally random?
They may offer you a goodwill gesture of £50 as you haven't suffered any financial loss as a result.
This is probably better on the banking board.0 -
No he’s not on my account! It had the last 4 numbers of my account and told him how much was there. I’ve spoke and made complaint with them and they are looking into it, they’ve said I will be compensated.0
-
Ah ok, I’m new I wasn’t sure which board to put this on. Yes completely random0
-
His phone number must be somewhere in your bank account details - do you have a joint account at the same bank? That might do it.Signature removed for peace of mind0
-
Are you concealing anything from your husband? Leaving compo culture aside, I suppose I just wonder why it might be such a big deal if your relationship is functioning normally.But then I'm probably very old fashioned in my thinking that there is no 'mine', only 'ours' in marriage...4
-
I suppose it depends on the harm that was done. If none, a goodwill gesture of £25 - 50 seems appropriate. They do need to acknowledge that they cocked up and did not treat your information as they should have.
If there was actual harm caused, it would all depend on what actually happened.1 -
Assuming you didn't suffer any loss then a small amount by way of apology - maybe £25 - £50?All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)1
-
ratechaser said:Are you concealing anything from your husband? Leaving compo culture aside, I suppose I just wonder why it might be such a big deal if your relationship is functioning normally.But then I'm probably very old fashioned in my thinking that there is no 'mine', only 'ours' in marriage...0
-
Dotty2020 said:ratechaser said:Are you concealing anything from your husband? Leaving compo culture aside, I suppose I just wonder why it might be such a big deal if your relationship is functioning normally.But then I'm probably very old fashioned in my thinking that there is no 'mine', only 'ours' in marriage...1
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.5K Banking & Borrowing
- 252.9K Reduce Debt & Boost Income
- 453.3K Spending & Discounts
- 243.5K Work, Benefits & Business
- 598.1K Mortgages, Homes & Bills
- 176.7K Life & Family
- 256.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards