Data Protection Breach

1505grandad

A heads-up  -  typo  para 3  -  "....are (potential) liable..."  (potentially)

D_P_Dance

Have you read this

https://uk.trustpilot.com/review/vehiclecontrolservices.co.uk

Covid_Vaccinator

D_P_Dance said:

Have you read this

https://uk.trustpilot.com/review/vehiclecontrolservices.co.uk

Does anyone have anything good to say about VCS?

Coupon-mad

Tumbleweed time...

Covid_Vaccinator

Le_Kirk said:

6)      Within the documents mention in points 3-5, Ambreen Arshad, VCS Litigation department has stated that I have not sent them a copy of my defence. This is untrue. As highlighted by the County Court Business Centre, VCS were provided with a copy of my defence. I also confirmed this by telephone to CCBC on Monday 19th April.

Not that you need it but you could point out that it is not your duty to serve your defence on the claimant, that is for they CCBC to deal with and you have confirmed this was done.

Thanks - I will do

beamerguy

Covid_Vaccinator said:

D_P_Dance said:

Have you read this

https://uk.trustpilot.com/review/vehiclecontrolservices.co.uk

Does anyone have anything good to say about VCS?

Fine upstanding scammers .... who we beat .... infact recently they have been beating themselves up

Covid_Vaccinator

Update from GIAA;
"Thank you for your email of XXth April 2021. We can confirm that the result of GIAA’s most recent audit of VCS Ltd is a ‘Green’ rating, indicating that ‘No issues were observed; or any non-conformance observed is minor’. We hope you find this response useful. If you are unhappy with the way the Agency has handled your request or with the decisions made in relation to your request you may complain within two calendar months of the date of this email by writing to the Agency’s Correspondence Team (as shown above), quoting reference number XXX-XXX. Kind regards, Correspondence Officer"

Coupon-mad said:

If this is for the court don't address it to 'Whom it May Concern'.

And why not report this breach to the DVLA and GIAA who do Audits into firms who get DVLA data and tell them about your specific data concerns and ask if VCS is still red as it was after recent GIAA Audits in the public domain?   

FOI149 GIAA Audit results 2016 to 2019 - CP Plus RED, Britannia AMBER

FOI152 GIAA Audit results 2016 to 2020 - VCS RED, Indigo AMBER

https://www.whatdotheyknow.com/request/650801/response/1579051/attach/4/FOI152%20Review%20Response.pdf?cookie_passthrough=1

The Government Internal Audit Agency (GIAA) inspects data users on the DVLA’s behalf and the DVLA is alerted to any compliance related issues identified. These can range in severity from minor infringements (which companies are given an opportunity to address) to more serious cases of non-compliance resulting in the parking company being suspended from being able to request vehicle keeper data.

Why not ask DVLA what they did about the red audit companies and why they were not suspended?

beamerguy

GIAA’s most recent audit of VCS Ltd is a ‘Green’ rating,
Did they say when the audit was done ?

As coupon-mad said ....
FOI152 GIAA Audit results 2016 to 2020 - VCS RED

Covid_Vaccinator

Strangely enough, no
beamerguy said:

GIAA’s most recent audit of VCS Ltd is a ‘Green’ rating,
Did they say when the audit was done ?

As coupon-mad said ....
FOI152 GIAA Audit results 2016 to 2020 - VCS RED

Covid_Vaccinator

@Coupon-mad - thought you might be interested in this revelation. I have asked for more details.

Best wishes,