Cancelling TalkTalk when they don't service our new home

binao

triade said:

that's a fair point.

it seems unfair that if talktalk can't provide services at the new address, they could charge an early termination fee, because that would be a failing of their service, not the customer.  at the same time, it would raise costs for talktalk if they had to terminate it early. I suppose then, the question would be, what are reasonable costs in that case?

to OP, it seems that they may not be able to provide fibre, but they can surely still provide standard broadband over the phone line? if you talk to them I am sure they may be a ble to adjust your contract and you could stay for the remainder of your contract with a lower cost and lower speeds?

When you say "to OP". ,  please note that the OP is most likely, "Long gone", in more ways then one. (Thread and moved house).