Bath chair lift

Pureflow

Just to clarify - Bath Chair Lift.   Used to lower and raise a person in the Bath.
Repair cost is 3/4 of the original purchase price.  Labour alone is £80 the rest is for the part.

Aylesbury_Duck

Pureflow said:

Just to clarify - Bath Chair Lift.   Used to lower and raise a person in the Bath.
Repair cost is 3/4 of the original purchase price.  Labour alone is £80 the rest is for the part.

You underlined Barh last time, so it's no wonder people are confused 

See the first two posts about how to exercise your consumer rights.

Pureflow

Aylesbury Duck.   Whoops I made a spelling mistake.  Thank you for bringing it to my attention.
                              I’ll try better next time.   Mendy tanks.  

Pollycat

Pureflow said:

Aylesbury Duck.   Whoops I made a spelling mistake.  Thank you for bringing it to my attention.
                              I’ll try better next time.   Mendy tanks.  

I think the confusion about what you actually meant has unfortunately detracted from your thread.

But as Aylesbury Duck says, you have your answer.

Pureflow

Thank you Pollycat.  I’ve taken the advice given in the first two posts.  

Pollycat

Pureflow said:

Thank you Pollycat.  I’ve taken the advice given in the first two posts.  

It would be great if you could come back and let people know how this works out for you.

Pureflow

I will definitely let you all know what the eventual outcome is.
Thank you all.  

Pureflow

Pollycat.   UPDATE. -  NEW BATH CHAIR LIFT
I have today received a new Bath Chair Lift.  Yay.
I put a very honest and in depth review on Trust Pilot.  

Asked to remove whilst it was being dealt with.  Which I did.
Long story in short.   Always make sure you can provide independent evidence that they are at fault.  In my case I asked for a quote to get the item re plated and told wrong metal was used in the first place.  

Thank you all for your advice and support.

neilmcl

Pureflow said:

Pollycat.   UPDATE. -  NEW BATH CHAIR LIFT
I have today received a new Bath Chair Lift.  Yay.
I put a very honest and in depth review on Trust Pilot.  

Asked to remove whilst it was being dealt with.  Which I did.
Long story in short.   Always make sure you can provide independent evidence that they are at fault.  In my case I asked for a quote to get the item re plated and told wrong metal was used in the first place.  

Thank you all for your advice and support.

Did you get the same as a replacement or choose a different model.  I think this was the one my folks had - https://www.nrshealthcare.co.uk/bathroom-aids/bath-lifts/aquajoy-premier-plus-bath-lift

Pureflow

Neilmcl.   I got  replacement the same as I had.  No it wasn’t the same that your Folks had.
               See how it goes and if the same happens they will be having it back for another     replacement.