Horizon Parking / Gladstones Claim - Help with Witness Statement

Coupon-mad

rickw1986 said:

And as if by magic, on Friday, we've received a fresh PCN, this time it's euro car parks. (Their pay and display machine wasn't working, the car was moved to an adjacent car park and ticket purchased there, but they picked up plates on ANPR and have sent PCN)

But thanks to this forum now know what to do from the start. Thanks again and much appreciate the support you guys give here!!

Well done on your win!  ANOTHER HORIZON/GLADSTONES ONE BITES THE DUST!

Re your new PCN (which needs a new thread, please) keep the ticket proof that you paid for parking elsewhere within minutes because POPLA will want to see that evidence.

If this were me, I would not use the forum template appeal.

I would go straight in with the fact the machine was broken and no other method of payment was possible, so the driver left and parked elsewhere (next door) where the payment system was operational.  Ask them to prove that all machines were working and tell them you will take it to POPLA so they may as well cancel.

D_P_Dance

Do not forget to complain to your MP.