Pc not detecting WiFi signals

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Pc not connecting to WiFi network .not sure if it is crap virgin WiFi or the dongle. Router is downstairs and the pc in the upstairs room. Pc is new windows 10. Any help most appreciated. Thanks
Sebastian
Sebastian
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You've come to the right place. What return are you getting from Virgin? Are the lights blinking?
Can PC see the wifi if it's moved closer?
Could well be house blocking signal, maybe use a booster or even better an internet over power lines ethernet connection so you get a better connection in the room
does windows show the connection available?