Car Written Off - Lousy Deal from LV

RedditchResident

k3lvc said:

RedditchResident said:

AdrianC said:

RedditchResident said:

It is very clear that you are not an impartial commentator here.

You are wrong, and you are shooting the messenger.

Good luck. You will need it.

You defend the insurance industry to the death and avoid the uncomfortable facts of the case.  Its just a complete coincide that you are up to date on obscure parliamentary proceedings on the insurance industry.  I don't think so.  I am not entirely surprised.  There is not a lot of honesty in that industry from what I can see.

You can complain away with your conspiracy theories but at the moment you're expecting a dealer car with warranty to replace your privately owned, ageing car. I'm not going to the effort of @AdrianC whose efforts you're quick to dismiss but a quick look on Ebay/FB show plenty around your price bracket. Your choice in time/effort vs reward terms on how long you drag this on for. 
 

My "...price bracket...".  You really are out of your depth fella.  I think this subject might be a little too complicated for you.  By the way, my first response to AdrianC was to thank him and say that I appreciated his efforts.  "Quick to dismiss".  Actually, no.

KimJongUn88

You still haven’t told us the age, mileage and trim level of your vehicle.

RedditchResident

boobyd said:

Op, but you got a policy for "Market value', you made that decision, most quotes you get show the" value", if you don't like that you shop around and pay the premium. 

True.  I'm towards the end of my motoring career now.  First time I've been caught out this way.  Interestingly it isn't the first car I have had written off by another motorist, but I did not have this problem on the previous occasion.  Its worth mentioning that in correspondence with LV it emerged that they undervalued my car even relative to the guides.  They offered no justification for that beyond the fact that they got away with it.  

AdrianC

RedditchResident said:

AdrianC said:

RedditchResident said:

AdrianC said:

RedditchResident said:

It is very clear that you are not an impartial commentator here.

You are wrong, and you are shooting the messenger.

Good luck. You will need it.

You defend the insurance industry to the death and avoid the uncomfortable facts of the case.

No, I'm explaining reality to you. It's not my fault you don't want to hear it.

"What was your car actually worth, the minute before it got hit?
That's what they owe you. Not a penny more."

And that isn't defending the insurance industry?  I am out hundreds of pounds over and above the value of the car.

You're missing a minor detail.

IF you can demonstrate that the value of the car REALLY WAS the £2,500 you claim, not the £1,800 that they're suggesting, then that's what your insurer owes you.

Hands is right. They need to put you back in the position you were in. You had a car worth £X. That car no longer exists. They give you £X. Not £X+40%.

All I've done is find examples which illustrate that the lower value is more likely to be realistic - UNLESS you can show why there's a good reason that your car was worth 40% more than those nominally equivalent examples - or more than nominally similar examples with not much over half the mileage. You initially denied that they existed.

You've done a lot of downplaying of the cars that are for sale, but always addressing the vendors, not the prices.

You've pointed to one premium-priced vendor... but no indication of why your car was in any way equivalent to their stock rather than anybody else's. The vendor you're pointing to list <10% of the stock of all Eos on Autotrader - but more than half of the £9,500+ cars. They also simply aren't shifting much metal - only one of their Autotrader ads is from this year, with nearly half of the others listed from September or October.

You've disregarded the effects of ULEZ on the general market for all pre-Euro6 diesels, as if the car market is somehow hyper-regional, yet the premium vendor you point to is located far nearer (just 25 miles) to the ULEZ than you are.

RedditchResident

57 Plate.  Not sure how to explain the trim.  It was high end with winter pack.  It had 150,000 miles.  There is a full VW service history for the car.  It also has receipts for incidentals between service intervals.  I replaced the exhaust when that went.  I specified a stainless steel replacement as this was my car for life.  That was my approach to maintenance.  I will never spend as much on a car again.  

As explained elsewhere, I found out from LV that they significantly under valued my car at the time relative to the guides.  That was never explained, beyond the obvious fact that they could get away with it.

AdrianC

RedditchResident said:

57 Plate.  Not sure how to explain the trim.  It was high end with winter pack.  It had 150,000 miles.  There is a full VW service history for the car.  It also has receipts for incidentals between service intervals.  I replaced the exhaust when that went.  I specified a stainless steel replacement as this was my car for life.

57 plate 150k diesel DSG. Was yours DSG or manual?
https://www.autotrader.co.uk/car-details/202102118939572
Asking £2k, just listed last week.
I predict it'll linger, since it's the single highest-mileage Eos on Autotrader.

Also listed in the last week or so...
https://www.autotrader.co.uk/car-details/202102098873530
140k, £2,200. 60 plate, so three years newer than yours.

What did the service history, the exhaust, the fine detail of the spec add to the value of yours? If there were two ostensibly identical cars for sale, bar one had those, the other did not, what would a fair price difference be? Minimal.

ssparks2003

How about 
https://www.ebay.co.uk/itm/154203145650

jimjames

RedditchResident said:

AdrianC said:

RedditchResident said:

It is very clear that you are not an impartial commentator here.

You are wrong, and you are shooting the messenger.

Good luck. You will need it.

You defend the insurance industry to the death and avoid the uncomfortable facts of the case.  Its just a complete coincide that you are up to date on obscure parliamentary proceedings on the insurance industry.  I don't think so.  I am not entirely surprised.  There is not a lot of honesty in that industry from what I can see.

Maybe we're reading different things. I'm not seeing any of that, I'm seeing someone explaining the situation to you.

I've had similar in the past but claim from my own insurance. In the end the final price agreed was quite a few hundred more than the initial offer.

Edit - just seen the mileage. That would certainly explain the difference in offers. I might like high mileage cars but many people still avoid them like the plague hence the premium for low milers and reduction for high mileage

RedditchResident

AdrianC said:

RedditchResident said:

AdrianC said:

RedditchResident said:

AdrianC said:

RedditchResident said:

It is very clear that you are not an impartial commentator here.

You are wrong, and you are shooting the messenger.

Good luck. You will need it.

You defend the insurance industry to the death and avoid the uncomfortable facts of the case.

No, I'm explaining reality to you. It's not my fault you don't want to hear it.

"What was your car actually worth, the minute before it got hit?
That's what they owe you. Not a penny more."

And that isn't defending the insurance industry?  I am out hundreds of pounds over and above the value of the car.

You're missing a minor detail.

IF you can demonstrate that the value of the car REALLY WAS the £2,500 you claim, not the £1,800 that they're suggesting, then that's what your insurer owes you.

Hands is right. They need to put you back in the position you were in. You had a car worth £X. That car no longer exists. They give you £X. Not £X+40%.

All I've done is find examples which illustrate that the lower value is more likely to be realistic - UNLESS you can show why there's a good reason that your car was worth 40% more than those nominally equivalent examples - or more than nominally similar examples with not much over half the mileage. You initially denied that they existed.

You've done a lot of downplaying of the cars that are for sale, but always addressing the vendors, not the prices.

You've pointed to one premium-priced vendor... but no indication of why your car was in any way equivalent to their stock rather than anybody else's. The vendor you're pointing to list <10% of the stock of all Eos on Autotrader - but more than half of the £9,500+ cars. They also simply aren't shifting much metal - only one of their Autotrader ads is from this year, with nearly half of the others listed from September or October.

You've disregarded the effects of ULEZ on the general market for all pre-Euro6 diesels, as if the car market is somehow hyper-regional, yet the premium vendor you point to is located far nearer (just 25 miles) to the ULEZ than you are.

I can't get excited about ULEZ.  If you say its important then well and good.  The fuel economy of mine is what mattered to me.  I forget where this figure of 2500 pounds came in but ironically it is the figure that emerged as the guide value LV had for my car at the time.  My understanding of how they arrived at what I got was to 'low ball' and see what they could get away with.  I am not insisting on a car from VWEOS.  However I do not understand why I should accept a replacement of unknown providence without warranty when mine had such a good service and maintenance history.    I've been to look at some of what comes up on Autotrader.  The first thing you discover when you get to what I now call these junk yards is that the car is not what was represented.   Service histories turn out to be up until the car went out of warranty and then you are handed a pile of receipts etc.  Roofs don't work.  All it takes on a convertible is for someone to have activated the roof in a strong wind and you can have permanent nightmares with leaks etc.  Mine was leak free.  Partly because I used Krytox (expensive but never touch the cheaper alternatives) and serviced the roof twice a year.  It is a leap in the dark to buy one of these cars without a warranty and that's perfectly reasonable provided you don't mind what happens next.  Throw it away at the end of the summer or stick it in Autotrader.  You can certainly find them there.

couriervanman

OP is that their first offer
Few years ago my van was written off and I bought a replacement straight away then I got a daft offer of £2500 (replacement van same spec £6000) turned that down a day later they upped it £4000.Told them to go away and check the 15 adverts I had emailed them for same van/spec/mileage etc and come back with sensible offer, 2 weeks later had a phone call off Mr Smarmy offering £4400 telling me it was a good offer and as self employed I must be needing the cash for next van. I informed him I had bought replacement van 3 weeks previously and was in no rush for money and if he phoned back with a stupid offer I would hang up. Ten minutes later answered the phone "hello Mr Couriervanman how does £4600" I hung up before he finished the sentence. Eventually he got the message and offered £6000 paid into my account within 30 minutes......OP just find as many adverts for your car with same spec/mileage/condition and don't budge