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Stanmer Park Brighton, Private parking fine...

123578

Comments

  • D_P_Dance
    D_P_Dance Posts: 11,586 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 17 February 2021 at 6:31PM
    i would definitely complain about this to the BVLRA and, if the moneyt is not refunded pdq play hardball, read this

    https://www.citizensadvice.org.uk/law-and-courts/legal-system/small-claims/making-a-small-claim/
    You never know how far you can go until you go too far.
  • So, I have written to Arval stating that they way they have dealt with this is completely wrong citing the ability to transfer liability via Memorandum of Understanding etc etc and requesting that they do not pass on the fine costs to me. If they do, I will be complaining to the BVRLA and using the small claims courts.

    I have also written back to Gemma Dorans stating that keeper and hirer can be the same and my appeal letter also confirmed that we were the lessee of the vehicle. So with the appeal letter stating we were the lessee, the hirer and the keeper, I found it difficult to grasp the fact that OPS couldn't work out who the keeper was. I also mentioned that my brother was successful with his appeal and that we used exactly the same wording so how can OPS be seen to have followed the BPA code of conduct when they acted completely differently with two exact same appeals.

    More details to follow.... :-)


  • I called Arval again to check they received my appeal/complaint email and got into conversation again about the case.

    The adviser stated that OPS do not allow transfer to liability due to the fact that OPS only accept a copy of the lease/hire contract as proof of keeper and she said that Arval cannot provide this info due to, I think she said, data protection.

    I did cite the Memorandum of Understanding should allow them to provide info but from what I understood, this limits them to providing a name and address and not the whole hire contract. I did say that OPS should only need a name and address and not the whole contract but that is more of a conversation to be had with OPS.

    The Arval adviser asked me to send in the initial parking appeal sent to OPS of which they can submit to OPS again which I have now done.

    Let's see what happens....

  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Yep, as above, unless their own agreement with YOU allows them to pay at their own discretion?
    Arguably they have a duty to mitigate costs to you and them, but may be able to argue that dealing with a meritless claim costs them, more than just paying it
  • Coupon-mad
    Coupon-mad Posts: 148,945 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    but that is more of a conversation to be had with OPS.
    No, it isn't.  Arval are wrong and fobbing you off.  Stop believing their excuses. 

    What we told you was right and of course they can supply a copy of the lease/hire agreement and there are no DPA concerns in doing so.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Coupon-mad
    Coupon-mad Posts: 148,945 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I am already in touch with Rose Lock at the Argus!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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