Ridiculous and spurious Parking Eye PCN

Redx

It's been going on for a decade or more , a very common problem , all over , not just in hospitals

http://notomob.co.uk/discussions/index.php?topic=5768.60

https://www.parkingcowboys.co.uk/2014-11-double-dip-company-car/

https://forums.moneysavingexpert.com/discussion/5550336/double-dip-parking-list-of-cases

Google it , you will get hundreds of hits

Le_Kirk

What is concerning me is why, if you are only dropping off, are you being captured by an ANPR camera?  Do you have to drive into the car park to drop off?  Is there not a drop-off area that is not policed by cameras?  Unless this is sorted it will surely happen again!

Half_way

Parking eye, and the hospital have failed to ensure that the data they process is accurate, you should start a complaint with regards to a breach of GDPR

Steve_63636363

Le_Kirk said:

What is concerning me is why, if you are only dropping off, are you being captured by an ANPR camera?  Do you have to drive into the car park to drop off?  Is there not a drop-off area that is not policed by cameras?  Unless this is sorted it will surely happen again!

It's a big hospital and the ANPR cameras are on a road leading to the main entrance and drop off point for patients and staff. They just record cars arriving and leaving the hospital grounds not actually parking. I have been dropping my partner off and picking her up daily for a year now with no issues and I am also concerned that this may happen again! I have now sent a complaint email to the hospital.

Umkomaas

Depending on which way the cameras face, for your exit, fix a cover (piece of pre-cut card with a bit of gaffa tape or blutak for a quick temporary fix) over your rear or front number plate, then remove shortly after passing the camera and before you hit the public highway.  You are under no obligation to expose your VRM to a private companies spy cameras!

Steve_63636363

beamerguy said:

It's called DOUBLE DIPPING by ANPR
Assume you can prove where you were after the drop off in the morning UNTIL when you returned.

Fortunately yes! I have just found a post office receipt which shows I was 3 miles away at 9.10am on my way home. Without that I would be stumped because I usually go straight home as per current restrictions. I am surprised though that the onus is on me to prove I wasn't there rather than on them to prove I was! They have no evidence I was parked there at all because I wasn't.

Ralph-y

do you have a smart phone with something like google maps on?

Ralph

Le_Kirk

Steve_63636363 said:

Le_Kirk said:

What is concerning me is why, if you are only dropping off, are you being captured by an ANPR camera?  Do you have to drive into the car park to drop off?  Is there not a drop-off area that is not policed by cameras?  Unless this is sorted it will surely happen again!

It's a big hospital and the ANPR cameras are on a road leading to the main entrance and drop off point for patients and staff. They just record cars arriving and leaving the hospital grounds not actually parking. I have been dropping my partner off and picking her up daily for a year now with no issues and I am also concerned that this may happen again! I have now sent a complaint email to the hospital.

Is there a designated drop-off area?  What do others do?  You cannot be the only kind-hearted person dropping off their partner.

Steve_63636363

Umkomaas  

You will do, or face a potential credit-trashing CCJ against you.  But firstly you must complain to the PALS at the hospital as well as to the hospital Estates and Facilities department (or whichever department deals with parking). Provided you don't miss the PE 28-day deadline for your initial appeal, get on with the above first.  But you've already had the NtK since 30 December, so precious little time left to do that in.  Please see the NEWBIES FAQ sticky, first post, for the template. 

Thanks for your advice.
I didnt receive the letter until the 20th Jan and the PCN is actually dated the 16th Jan with the alleged offence being on the 30th of Dec. The hospital are giving me the slight runaround but I will persevere with them. Fortunately I have also got a receipt from a post office at 9.10 am on the 30th Dec, three miles from the hospital.

Steve_63636363

Fruitcake said:

Double dipping is caused by scammers using ANPR scameras that record first entry and last exit, then discard everything in between. Hundreds of thousands of people get caught out by this every year.
The UK Government has banned the use of ANPR for car park monitoring in council car parks because the system has been deemed to be unfit for pirpose.
Unregulated parking scammers use it because,
They can
They are unregulated
They are scammers
The flaws in the ANPR system generates a fat profit for them

The technology exists to prevent this but the scammers won't install it because it would chop massive chunks of their profits.

Follow up your complaint if it isn't cancelled within say a fortnight. Escalate it if necessary Once you have done your research about ANPR scameras, what the UK Gov has to say about them, learned about double dipping and how many people are being caught by this, point that out to the hospital execs.

If it isn't cancelled, or isn't cancelled in time, send the initial appeal in blue text from the NEWBIES to the scammers and add a one liner that this was a double dip. Send it otherwise unaltered from The Keeper. (You haven't said whether the NTK is or isn't PoFA 2012 compliant and capable of making the keeper liable. That's something else you need to research. 

Get evidence that the car was elsewhere in between, the two times on the NTK. Smart 'phone location tracking, SatNav history, receipts, work logs, etcetera then complain to the BPA and the ICO that the scammers had no business obtaining the keeper's personal data from the DVLA.

Complain to your MP as well.

Fortunately yes! I have just found a post office receipt which shows I was 3 miles away at 9.10am on my way home. Without that I would be stumped because I usually just go straight home as per current restrictions. I am surprised though that the onus is on me to prove I wasn't parked there rather than on them to prove I was! They have absolutely no evidence I was parked there at all.