Advice needed please on expanding memory and adding portable HDD to my laptop.

odollybird

Hi , there is no option to select fix issues 

grumpycrab

odollybird said:

Hi, me again, so I have mounted a 128gb sd card into C drive but is doesn't actually show right see enclosed pics, also previously to doing this I did try to do a clean install of windows but would not let me due to not enough space. 

You're not going to get anyway without doing a clean install.  ** first ensure that you have all pics/documents backed up somewhere**
When you do the clean install (32gb is enough space to do a clean install) you have to delete all the existing partitions.  Can you remember that step?  If you need full instructions please shout.

odollybird

Grumpycrab, yes please that would help me 

grumpycrab

odollybird said:

Grumpycrab, yes please that would help me 

Have you got a Windows10 USB?  (bootable).  If not you need to build one...
create Windows10 boot usb (post by heretoday)
https://forums.moneysavingexpert.com/discussion/comment/78135229/#Comment_78135229
And then here are the clean install instructions (** ensure all pics/docs have been saved copied somewhere safe.**)
https://www.groovypost.com/howto/clean-install-Windows-10/

odollybird

thank you grumpy crab, however I have started to build windows 10 boot usb, I have saved the application and started to follow the steps got to the bit where it says, English(united kingdom, windows 10 and 64bit , then I get a pop up box that says " 8gb of free disk space needed on (c:) ?

grumpycrab

You need a usb stick of at least 8gb.  It shouldn't be the c: drive either.  Something odd going on. SD cards and USB sticks should come up as drives d:, e:, f: etc. ?!?!

odollybird

I have popped one in that's 28gb, do I start again with the creating now that's in?

grumpycrab

Just going out... Take a pic of "This PC".  Need to see the 28gb stick (surely 32gb) as d: or e: drive. (Not c: !)

odollybird

Here you go, the popup box on the right is the one im getting after I have chosen English(united kingdom, Windows 10 and 64bit, even though my 32gb (not 28gb) usb is in.

grumpycrab

Put Windows10 on e:. Then.   Assuming there's nothing already there.