Parking charge received at hospital as I didnt register my blue badge

Mags235

Hi, just a little update, they cancelled the 3rd parking ticket that I didnt pay for, like they said they would but unfortunately they didn't send a cheque to refund the other 2, but I know where to come now if that's happens again, so thanks again for your help 

Umkomaas

Mags235 said:

Hi, just a little update, they cancelled the 3rd parking ticket that I didnt pay for, like they said they would but unfortunately they didn't send a cheque to refund the other 2, but I know where to come now if that's happens again, so thanks again for your help 

But that was promised by them to the BPA who confirmed that to @Coupon-mad in their response to her. I expect CM will be less than happy with their  seeming reneging on a promise.  Has the 5 week deadline for the promised production of their cheque now passed?

'Some good news for the motorist - I have heard back from Parking Eye who have said;

We will arrange for all PCN’s to be cancelled and any paid to be refunded (due to Covid-19 this may take up to 5 weeks for the cheque to be processed).

Coupon-mad

Errrm...are you saying they reneged on the promise?  Please confirm which two PCNs were not yet refunded (PCN refs please) and I'll tell the BPA.

pustit

The most upsetting thing about all this is that probably less than 1% of all victims come to MSE or similar sites.  They  simply pay the invoices. 
The BPA must know this but only act on individual cases when backed into a corner by CM.
What a complete and utter s***show

Coupon-mad

Yes but the new statutory CoP and single appeals service should make a difference in the longer term once it's finalised, hopefully later this year.

blackdog2220

Coupon-mad said:

Errrm...are you saying they reneged on the promise?  Please confirm which two PCNs were not yet refunded (PCN refs please) and I'll tell the BPA.

this is the second case of PE renaging on a payment there is also another case here where they aare being rather slow https://forums.moneysavingexpert.com/discussion/6247916/employer-to-deduct-months-worth-of-parking-invoices-when-they-have-had-conf-of-refund/p1

perhaps covid has hit pe harder than others , I do feel sorry for all the shareholders 

MothballsWallet

Umkomaas said:

I don't think Anna paid too much attention during her English grammar and sentence construction lessons! 🤦‍♀️

My mother in law writes better English than Anna does :whistle:

MothballsWallet

Redx said:

I find this action disgraceful in a pandemic , when MOT,s and driving licences etc have been granted extensions due to the pandemic !!

You should do what coupon mad says above , plus complain to your local MP , plus complain to the CEO of the trust as well. Your disability didn't disappear when the BB ran out , they only last 3 years so I have just renewed mine , online

I am amazed that during a national lockdown the hospital expect you to take your new blue badge into the hospital to register it at reception !! Are they mad ?? Complain , complain , complain !! Do exactly what coupon mad said , including complaining to parking eye about all 3 PCN,s

Especially when many hospitals are requiring proof of a negative COVID19 test before you're even allowed to enter the building (I'd imagine A&E emergencies are exempt, but scheduled appointments do require this).

Mags235

Hi, yes it has been 8 weeks since they said they would send a cheque for the other 2.  Thanks 
The ref no.s are
014923/489990   3rd Dec
 544925/267778   4th Dec

Coupon-mad

Send an email yourself (looks better than coming from me in this case) to sara.r@britishparking.co.uk and tell Sara Roberts what has happened, and that the folks on MSE suggested you contact her because this is causing you financial detriment and ParkingEye appear to have forgotten these refunds, promised since January.