BT Infinity / Halo?

CurlySue2017
CurlySue2017 Posts: 518 Forumite
Seventh Anniversary 100 Posts Photogenic Name Dropper
edited 11 January 2021 at 2:46PM in Broadband & internet access
Does anyone know if the BT packages have changed names please?  We are currently out of contract and before Christmas I was receiving e-mails from them to upgrade to Halo which I ignored as I was planning a switch in the new year.  However I have received an e-mail from them saying welcome to Halo!  Is this simply a name change does anyone know?  I know I can call and ask but thought someone here may know before I spend ages on the phone trying to get through

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Its an additional offer and not a pure BB service  .Would cost me an extra £29 pm .
    Looks to be on some  offer this week .

  • giraffe69
    giraffe69 Posts: 3,595 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Infinity changed name to Halo 1 in the summer and is the same price. Halo 2, which gives a couple of extras not worth having IMO, is more expensive.
  • Halo is the new name for fibre broadband/line package product.
    They have asked me to ''upgrade'' to Halo 2 for ''just'' an extra £5 per month - LOL - The leaflet in the recycling!
  • Same here - they are absolutely bombarding me at the moment with e-mails and letters in the post about re-contracting - all straight in the recycling!!  Currently paying £54.99 a month (out of contract) and they are advertising it to new customers for £26.99 so a phonecall is on the cards very soon, possibly followed by a switch depending on the outcome
  • Same here - they are absolutely bombarding me at the moment with e-mails and letters in the post about re-contracting - all straight in the recycling!!  Currently paying £54.99 a month (out of contract) and they are advertising it to new customers for £26.99 so a phonecall is on the cards very soon, possibly followed by a switch depending on the outcome
    Have a look at my thread here 
    Make sure they don't knock off free weekend calls and end up with 20p per minute phone charges at all times.
  • Same here - they are absolutely bombarding me at the moment with e-mails and letters in the post about re-contracting - all straight in the recycling!!  Currently paying £54.99 a month (out of contract) and they are advertising it to new customers for £26.99 so a phonecall is on the cards very soon, possibly followed by a switch depending on the outcome
    Have a look at my thread here 
    Make sure they don't knock off free weekend calls and end up with 20p per minute phone charges at all times.

    Funnily enough I was reading it a few minutes ago!  I think if BT can't make a decent enough offer, I will be looking at switching to Plusnet so I was having a read through. 

    To be honest the calls don't really factor in to our decision because we never use the landline at alll, there isn't a phone plugged in, we just stick to mobiles
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243K Work, Benefits & Business
  • 619.9K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 255.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.