We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

BT Infinity / Halo?

CurlySue2017
CurlySue2017 Posts: 526 Forumite
Eighth Anniversary 100 Posts Photogenic Name Dropper
edited 11 January 2021 at 1:46PM in Broadband & internet access
Does anyone know if the BT packages have changed names please?  We are currently out of contract and before Christmas I was receiving e-mails from them to upgrade to Halo which I ignored as I was planning a switch in the new year.  However I have received an e-mail from them saying welcome to Halo!  Is this simply a name change does anyone know?  I know I can call and ask but thought someone here may know before I spend ages on the phone trying to get through

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Its an additional offer and not a pure BB service  .Would cost me an extra £29 pm .
    Looks to be on some  offer this week .

  • giraffe69
    giraffe69 Posts: 3,626 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Infinity changed name to Halo 1 in the summer and is the same price. Halo 2, which gives a couple of extras not worth having IMO, is more expensive.
  • Halo is the new name for fibre broadband/line package product.
    They have asked me to ''upgrade'' to Halo 2 for ''just'' an extra £5 per month - LOL - The leaflet in the recycling!
  • Same here - they are absolutely bombarding me at the moment with e-mails and letters in the post about re-contracting - all straight in the recycling!!  Currently paying £54.99 a month (out of contract) and they are advertising it to new customers for £26.99 so a phonecall is on the cards very soon, possibly followed by a switch depending on the outcome
  • Same here - they are absolutely bombarding me at the moment with e-mails and letters in the post about re-contracting - all straight in the recycling!!  Currently paying £54.99 a month (out of contract) and they are advertising it to new customers for £26.99 so a phonecall is on the cards very soon, possibly followed by a switch depending on the outcome
    Have a look at my thread here 
    Make sure they don't knock off free weekend calls and end up with 20p per minute phone charges at all times.
  • Same here - they are absolutely bombarding me at the moment with e-mails and letters in the post about re-contracting - all straight in the recycling!!  Currently paying £54.99 a month (out of contract) and they are advertising it to new customers for £26.99 so a phonecall is on the cards very soon, possibly followed by a switch depending on the outcome
    Have a look at my thread here 
    Make sure they don't knock off free weekend calls and end up with 20p per minute phone charges at all times.

    Funnily enough I was reading it a few minutes ago!  I think if BT can't make a decent enough offer, I will be looking at switching to Plusnet so I was having a read through. 

    To be honest the calls don't really factor in to our decision because we never use the landline at alll, there isn't a phone plugged in, we just stick to mobiles
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.