Stuck with useless Fibrenest internet on Persimmon estate

Neil49

Is switching to a 4g or 5g internet provider an option or is your mobile phone signal too slow. 

jon81uk

Neil49 said:

Is switching to a 4g or 5g internet provider an option or is your mobile phone signal too slow. 

4G is unlikely to be better than fibre though. Maybe cheaper if you get the right provider. But the WiFi hub might be even worse.
We have a Huawi 4G hub at the moment and the WiFi in some rooms is quite poor.

Marvel1

Da_Crojanz said:

Does anyone who owns a Persimmon new build know how long it takes for Virgin, BT etc to become available on developments?

When we bought the home 6 months ago we had to sign up to their crappy Fibrenest internet service. It works ok but the box is hideous and it’s about £10 a month overpriced. We were told that within a year or 2 other options would be available.

Has anyone experienced this and how long did it take?

Only been 6 months, still 18 months to go.

jb66

Nobody can service your house until your roads are adopted by the council, VM OR do not have permission to dig untill then

JJ_Egan

Of course once free of lock in the next problem may be that No/ Few ISPs are willing to supply .

iniltous

I’m not sure the basic problem has been realised, Fibrenest own all the infrastructure on the site, they are under no obligation to ‘share’ and almost certainly won’t unless forced to by the regulator or statutory means....when the roads and footpaths are adopted, other operators have the ‘right’ to install their own duct/ joint box / fibre networks , but will they bother ?, the expense of the construction etc , and the prospect that many will stick with Fibrenest anyway , suggest it’s not likely  ( the only good part is it acts as a brake on the incumbent not jacking up the price too much, if they did,  other operators may then consider installing, easier to get customers if they feel ‘ripped off’   )....so regardless of the OP being within the initial minimum term with Fibrenest, the probability is that when that minimum term ends, the only choice will be to continue to be with Fibrenest either on a rolling contract or commit to a new minimum term, or mobile broadband.
Its very unlikely that another operator will overbuild, whilst these  mini monopoly areas account for a small percentage of consumers, the regulator is unlikely to do anything about it, ( after all VM have 50% market share and the regulator has never even suggested that they may have to open up their network to others , so they don’t ) and the economics won’t make sense for anyone else.

jon81uk

iniltous said:

)....so regardless of the OP being within the initial minimum term with Fibrenest, the probability is that when that minimum term ends, the only choice will be to continue to be with Fibrenest either on a rolling contract or commit to a new minimum term, or mobile broadband.

The OP didn't mention a minimum term, they seem to imply that Persimmon sales people expect other broadband providers to start installing their out cable in two years or so. But as you say, there is very little incentive for Openreach or Virgin to dig up the roads.

Zellah

The OP will be on a 12 months minimum term so will have to pay off the remaining months if they want to cancel the service.

The OP says "It works ok but the box is hideous and it’s about £10 a month overpriced". From that statement, it sounds as though the price is the main concern, rather than the aesthetics of the "box" (ONT/router). But Fibrenest's prices look totally reasonable, eg FTTP 75/7 Mbps for £31/m. If the OP feels they are paying too much, then they can always downgrade to the cheapest 10/1 Mbps service for £14/m. IMHO a bit of a non issue as Fibrenation's prices are roughly no better/worse than BT, TalkTalk, Sky etc 
https://www.fibrenest.com/broadband

jon81uk

Zellah said:

The OP will be on a 12 months minimum term so will have to pay off the remaining months if they want to cancel the service.

The OP says "It works ok but the box is hideous and it’s about £10 a month overpriced". From that statement, it sounds as though the price is the main concern, rather than the aesthetics of the "box" (ONT/router). But Fibrenest's prices look totally reasonable, eg FTTP 75/7 Mbps for £31/m. If the OP feels they are paying too much, then they can always downgrade to the cheapest 10/1 Mbps service for £14/m. IMHO a bit of a non issue as Fibrenation's prices are no better/worse than BT, TalkTalk, Sky etc 
https://www.fibrenest.com/broadband

Fibrenest even have a page showing their prices are in line with BT Price Guarantee | FibreNest

Chino

jon81uk said:

Fibrenest even have a page showing their prices are in line with BT Price Guarantee | FibreNest

Fibrenest's comparison with BT's broadband products is disingenuous because the corresponding BT products include a PAYG telephone service whereas Fibrenest charges an additional £5 for a voice service (although its call rates are cheaper than BT's PAYG rates).
https://www.fibrenest.com/voice