Quickie Divorce shysters

dcirulis

Pollycat said:

dcirulis said:

he was told it was £347 when he called the freephone number... He was aware of the additional £550-00 but told as he was on benefits the total cost of the court fees was reclaimable. However this is not the issue here. The issue is that he told them within an hour or so that he had decided NOT to engage their services and it clearly states on their website

You have the right to cancel this contract within 14 days. The cancellation period will expire after 14 days from the day of the conclusion of the contract unless you have purchased a package which involves digital or downloaded content.

To exercise the right to cancel, you must inform us, Quickie Divorce, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use our model cancellation form, but it is not obligatory. You can also electronically fill in and submit the model cancellation form or any other clear statement on our website www.quickie-divorce.com . If you use this option, we will communicate with you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. email) without delay.. 

He has done this yet they tell him they want him to activate his account and log in before they will CONSIDER a refund...  and they are telling him it IS obligatory to use there cancellation form!  Have you looked at TRUSTPILOT reviews for this company?. But as I said its bye the bye he will do a chargeback and has joined the many complainants that the trading standards have on this company. What surprises me is WHY are you defending them so strongly ???

I'm not defending them 'so strongly'.

When the original poster started this thread, I posted that it was clear from the website that court fees were excluded from the fees quoted by this company.

Personally, I would not have used a company such as this.

I would not have taken their word that the court fees wouldn't apply to me because I was on benefits. I would have checked for myself.

I would have asked them why they are quoting £347 when their all-singing, all-dancing option is £167.

No. I haven't looked at Trustpilot reviews because I have a very low opinion of that review site.

So what action are Trading Standards taking against this company?

as yet I am not sure what is happening with Trading standards As soon as I'm made aware of their actions Ill let you know. I also believe lots of Trustpilot reviews are lets say ... Engineered,,, I have now said my piece on this subject so am drawing a line under it... just wanted to make people aware of this company and the fact they try their best to stop any cancellations by fair means or foul. Thank you for your input its been a blast ! :-)