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*Warning* scam phone calls claiming to be from Amazon

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  • JamoLew
    JamoLew Posts: 1,800 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    The main problem is that even the authorities in India (where most of these call centres are) don't do anything about these scammers -- so whilst it might seem like the right thing to do, reporting to Action fraud in this country will achieve absolutely zero

    There is a guy on YouTube -- JimBrowning - watch his videos to see how it all works etc - very enlightening. he has in the past reported to the Indian Cyber Crime dept (or whatever its called) with names, addressees the lot -- nothing happens, the system there is too corrupt and run by organised crime
  • Warning Cyber fraud through Phone scam using name of Virginmedia service.
    Had a phone call earlier today stating caller was from Virginmedia (my internet provider) stating they were aware of a broadband strength problem (which we had) and wanted to fix the issue whilst staying on the phone line. Went through speed test web page on Google which showed low download and upload speeds (the hook). Then 3 different callers later they stated they wanted to fix the problem via remote access to my laptop.  They then instructed me to type in Zoho assist and the computer looked like it was performing a scan.  At the end of which it reads, customer has low broad band width entitled to £304 direct debit refund. They then pass you to another caller and ask for me to open my bank webpage, at which point I fell in and said no and asked them not to call back. Guy became aggressive in tone. They did call back twice, but the some of the damage was done - my laptop was wiped of all documents, photos set up.  Beware Folks and yes I feel like a dunce
    Classic “refund” scam where, if you had carried it through, they would appear to try to issue you with a refund and get you to type in the amount. They then make it look like you typed in too many zeroes and that they have refunded you, say, £3,040. They then get you to refund the difference back to them, except that this time it’s with real money and leaves you £2,700 odd down on the deal. You had a lucky escape, albeit you lost your files etc. It could have been worse.
    Retired at age 56 after having "light bulb moment" due to reading MSE and its forums. Have been converted to the "budget to zero" concept and use YNAB for all monthly budgeting and long term goals.
  • MothballsWallet
    MothballsWallet Posts: 15,863 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 11 December 2020 at 4:19PM
    JamoLew said:
    The main problem is that even the authorities in India (where most of these call centres are) don't do anything about these scammers -- so whilst it might seem like the right thing to do, reporting to Action fraud in this country will achieve absolutely zero

    There is a guy on YouTube -- JimBrowning - watch his videos to see how it all works etc - very enlightening. he has in the past reported to the Indian Cyber Crime dept (or whatever its called) with names, addressees the lot -- nothing happens, the system there is too corrupt and run by organised crime

    Although when BBC Panorama went out to India after working with Jim, they did manage to get an Indian police chief to admit how bad they are.

    I don't know, we give them billions in aid over the years, they spend it on nukes to blow up Pakistan with and then repay us by scamming people with cold calls....

    Maybe it's time to send in the SAS to find these call centres and drag everyone there to The Hague, and then repeat that with the Indian police and government officials allowing it to happen.
  • givememoney
    givememoney Posts: 1,240 Forumite
    Part of the Furniture 500 Posts I've been Money Tipped!
    We seem to be getting these calls daily now on our landline. We are joined to the Telephone Preference Service but each day now the calls keep coming. We block the calls but still get more, is there a way to stop getting them?
  • We block the calls but still get more, is there a way to stop getting them?
    Get a handset(s) with Truecall technology (e.g. BT have their own version called Call Guardian). This means numbers not in the VIP list / Contacts list are presented with a requirement to "announce" the call, whereby you can decide whether or not to take it (or it bounces to voicemail if you don't respond at all). In the majority of cases the scammers simply hang up and go on to their next "victim" on their list.
  • givememoney
    givememoney Posts: 1,240 Forumite
    Part of the Furniture 500 Posts I've been Money Tipped!
    We block the calls but still get more, is there a way to stop getting them?
    Get a handset(s) with Truecall technology (e.g. BT have their own version called Call Guardian). This means numbers not in the VIP list / Contacts list are presented with a requirement to "announce" the call, whereby you can decide whether or not to take it (or it bounces to voicemail if you don't respond at all). In the majority of cases the scammers simply hang up and go on to their next "victim" on their list.
    Thank you will look into this
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    We seem to be getting these calls daily now on our landline. We are joined to the Telephone Preference Service but each day now the calls keep coming. We block the calls but still get more, is there a way to stop getting them?

    TPS is UK company's not Indians nor the Cowboys that phone .
  • Le_Kirk
    Le_Kirk Posts: 24,481 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    We block the calls but still get more, is there a way to stop getting them?
    Get a handset(s) with Truecall technology (e.g. BT have their own version called Call Guardian). This means numbers not in the VIP list / Contacts list are presented with a requirement to "announce" the call, whereby you can decide whether or not to take it (or it bounces to voicemail if you don't respond at all). In the majority of cases the scammers simply hang up and go on to their next "victim" on their list.
    Since getting one of these (several years ago now) we have only received a single call from marketing for the supposedly Government Green Grant Scheme.  The rest of the auto dial bots cannot carry out the simple instruction "please state your name and press the # key" due to their lack of actual fingers and opposable thumbs!  The only down side (some may not consider it so) is that a relative of ours who insists on hiding their number has to do an announcement because the phone does not recognise "number withheld" calls
  • givememoney
    givememoney Posts: 1,240 Forumite
    Part of the Furniture 500 Posts I've been Money Tipped!
    Had another call today which was different in as much she knew my first name. At first thought it was someone I  knew. Slightly worrying
  • Be_Happy
    Be_Happy Posts: 1,392 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    These calls are flooding in at the moment, using cloned UK numbers.  Always disappointed when it's a recorded message, as it means I can't have a long 'pointless' conversation with the person calling.

    Thought I'd had them all, but yesterday got two different numbers, but the same area code 01458 area code.  Recorded message thanked me for my Amazon order and said £399 had been taken from my bank card.  If there was a problem, I was to press a button to speak to someone and have the money refunded!!!  I'm pretty sure it's the same recorded voice that tells me about my (non existent) prime membership renewal.
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