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Stopping mobile phone payments

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Hello there
Due to current situation i am struggling with mobile phone payments on contracts these are 3 phones i took last year, the remaining balance is around £1000, £1200 and £1500 from different providers. they were taken for myself wife and worker. i have sorted my credit cards, now in regards with mobile contracts if i stop the direct debits and ask the provider to reduce the payments in half  or if i ask them to reduce the total debt in half, is it  a good idea? 
or if they pass the debt to debt collector can i negotiate with them, if they threaten court action.

i would appreciate if some one can tell me the best option. i can ignore debt collectors but do not want the ccj in my file
thank you
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Comments

  • sourcrates
    sourcrates Posts: 31,507 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 5 December 2020 at 4:38PM
    Mobile phone networks do not deal well with bad debt, there is no payment arrangement on a fixed contract, if full payment of each bill is not made, sims will be blocked, and they will simply pass your account over to collections, who operate similar principles on payments.
    Next step will be either an external DCA, or the debt will be sold.
    Until its sold on, the modus operandi will be to bring payments up to date, as they don`t want to lose you as a customer, so you can go rinse and repeat quite a few times in these situations.
    If all you require is the termination of all your contracts and to repay the debts at a reasonable amount over time, then you must wait until the contracts end, and the full remaining balance is sold, until then they will continue to charge you monthly for the duration of each contract.
    Legal action is rare, and usually only happens when the debts are sold on and subsequently ignored.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • thank you soucrate, you sound like an expert.
    i have few credit cards left with balance of 5000£ plus, should i do the same with them? i mean negotiate with debt collectors or bank to reduce final payment to avoid ccj
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 5 December 2020 at 9:55PM
    Why 3 phone contracts ?

    So a contract for a worker, are you not being given the money back for the contract ?
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    DCFC79 said:
    Why 3 phone contracts ?

    So a contract for a worker, are you not being given the money back for the contract ?
    If OP is self-employed and it's a work phone for their employee, probably no.

    We pay an allowance now instead of handing out phones, and have done for a few years, which I'd suggest is the best idea for OP.

    I have nothing more to add to what Sourcrates has written above.
    💙💛 💔
  • thank you....according to sourcrates i think i can avoid both, 1, paying full outstanding 2, the ccj.
    please advice me on credit card question, i would be grateful

  • sourcrates
    sourcrates Posts: 31,507 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Credit card debt is slightly different, as there is no contract period as such, so debts get sold, assigned or passed over to debt collectors much more quickly.
    Original creditors almost never take legal action themselves, the usual process is to use a collection company to manage the debt, if that’s not productive, then it will be sold.
    Companies that buy debts can usually offer greater discounts as they normally only pay a few pence in the pound for sold on borrowing, so have much more discretion in these matters.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • You won't "get out" of paying your debts, short of going bankrupt or managing to avoid them for long enough that they become statute barred (trashing your credit rating for 6+ years). The only way to avoid a CCJ is paying it after the CCJ is issued which avoids it going on your record but by then your credit rating will be destroyed anyway
  • Hello there
    Due to current situation i am struggling with mobile phone payments on contracts these are 3 phones i took last year, the remaining balance is around £1000, £1200 and £1500 from different providers. they were taken for myself wife and worker. i have sorted my credit cards, now in regards with mobile contracts if i stop the direct debits and ask the provider to reduce the payments in half  or if i ask them to reduce the total debt in half, is it  a good idea? 
    or if they pass the debt to debt collector can i negotiate with them, if they threaten court action.

    i would appreciate if some one can tell me the best option. i can ignore debt collectors but do not want the ccj in my file
    thank you
    "£1000, £1200 and £1500 from different providers"......did you have to have top of the range phones
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    thank you....according to sourcrates i think i can avoid both, 1, paying full outstanding 2, the ccj.
    please advice me on credit card question, i would be grateful

    I don't think Sourcrates in any way advocated debt avoidance, which is what you're suggesting.

    You need to come with an arrangement to pay your debts, as Sourcrates has said. The meaning was that you will then be able to continue as a customer of the phone companies, although preferably merge everything into 1 contract.
    💙💛 💔
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