JN Bank savings ... Is my poor experience typical?

Not so impressed:
It took ages (more than a week) to open the account despite having lived at the same address for 8 years and having the same current account (to be linked) for 30+ years.... then the funding window/number of deposits rules (that weren't highlighted) meant we couldn't fully fund it.
Finally the secure messaging from the JN Bank online platform doesn't send you a normal email to tell you there's a secure one waiting like most proper banks do, you have to log on and hope you've had a reply... duhhh....
Anyone have a better experience?


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