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SUNSHINE WANT TO CANCEL MY HOLIDAY AND WANT £8000 MORE

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Comments

  • Pollycat
    Pollycat Posts: 36,275 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Good spot.  This might be the root of the problem, perhaps the travel company made an error and the £3500 was mistakenly applied to the party of 14?

    Either that, or perhaps it's another thread where the OP drip feeds or changes circumstances to try and get the answer they want. 
    Quite odd.
    A couple of posters have quoted the original post but they don't appear to have any mention of the group size of 14.

    So here is the original post:
    Last year I booked a Holiday to Majorca for June but the holiday company contacted me to say I can either cancel or swap to next year after discussing I swapped to next year, I also asked for an all inclusive price as it was for half board the advisor said that fine and will go check with the hotel and coke back with a price. So a few days later in may this year I got a price for all inclusive great i thought we will take that £1 deposit paid, booking confirmation sent. 
    Then yesterday I had a phone call from sunshine to explain that my holiday will be cancelled as there has been a pricing error and I can either pay £8000 more or cancel, I was totally gutted. They then said I could have another hotel but it was a few stars bellow and nothing like the hotel we booked. The hotel was a iberostar alcudia park. I am so upset that how can I get a price confirm and now tell me I can’t have the hotel 6 months later and have to pay £8000 more if I want it. There is 14 of us in the group. It’s not about the £1 deposit I am upset they want more money.
    The thread that the OP started today (on I think the Overseas Holidays board) appears to have been deleted along with all replies.



  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 30 December 2020 at 4:49PM
    Pollycat said:
    Good spot.  This might be the root of the problem, perhaps the travel company made an error and the £3500 was mistakenly applied to the party of 14?

    Either that, or perhaps it's another thread where the OP drip feeds or changes circumstances to try and get the answer they want. 
    Quite odd.
    A couple of posters have quoted the original post but they don't appear to have any mention of the group size of 14.

    So here is the original post:
    Last year I booked a Holiday to Majorca for June but the holiday company contacted me to say I can either cancel or swap to next year after discussing I swapped to next year, I also asked for an all inclusive price as it was for half board the advisor said that fine and will go check with the hotel and coke back with a price. So a few days later in may this year I got a price for all inclusive great i thought we will take that £1 deposit paid, booking confirmation sent. 
    Then yesterday I had a phone call from sunshine to explain that my holiday will be cancelled as there has been a pricing error and I can either pay £8000 more or cancel, I was totally gutted. They then said I could have another hotel but it was a few stars bellow and nothing like the hotel we booked. The hotel was a iberostar alcudia park. I am so upset that how can I get a price confirm and now tell me I can’t have the hotel 6 months later and have to pay £8000 more if I want it. There is 14 of us in the group. It’s not about the £1 deposit I am upset they want more money.
    The thread that the OP started today (on I think the Overseas Holidays board) appears to have been deleted along with all replies.



    Posted on that thread. The op was not exactly forthcoming when asked some questions.

    That makes 2 of the ops threads that have now been deleted.

    Sunshine only offering packaged deal / flights etc 2 adults 3 children £3582 no hotel only deal?

    Holiday Search Results - sunshine.co.uk

    Iberostar Alcudia Park - sunshine.co.uk
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • kazwookie
    kazwookie Posts: 14,343 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    IMO at the end of the day, no one is really going anywhere next year due to cv19 or its variants.

    Get your money £1 back and stay in the UK at home.
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