DWP compliance

I had a call out of the blue yesterday, lady asked various questions then said basically we have had a report we want to discuss with you, q allegations of working, living with someone etc...now I answered the questions & at the end she said she was happy with my responses so does that mean the investigation is concluded?
Im Very worried about it all if in honest & feeling very sick.
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  • [Deleted User][Deleted User] Forumite
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    Sounds like they just needed to check things with you. 
  • NedSNedS Forumite
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    Hm71 said:
    Im Very worried about it all if in honest & feeling very sick.
    If you have not done anything untoward then you do not need to worry. You only need to worry if you have done something wrong, like working or living with a partner and you have not declared this. Assuming you have done nothing wrong, please do not worry as there is nothing for you to worry about.
  • nottsphilnottsphil Forumite
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    Hm71 said:
    I had a call out of the blue yesterday, lady asked various questions then said basically we have had a report we want to discuss with you, q allegations of working, living with someone etc...now I answered the questions & at the end she said she was happy with my responses so does that mean the investigation is concluded?
    Im Very worried about it all if in honest & feeling very sick.
    What questions did you ask this 'out of the blue' caller to ensure they really were from the DWP? 
  • Hm71Hm71 Forumite
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    nottsphil said:
    Hm71 said:
    I had a call out of the blue yesterday, lady asked various questions then said basically we have had a report we want to discuss with you, q allegations of working, living with someone etc...now I answered the questions & at the end she said she was happy with my responses so does that mean the investigation is concluded?
    Im Very worried about it all if in honest & feeling very sick.
    What questions did you ask this 'out of the blue' caller to ensure they really were from the DWP? 
    I asked them to clarify their job role, name & department. They had all the information of my claim.
    No I haven't done anything wrong, but having no experience of these matters if they say they are happy is that it? Or should I expect further investigation.
  • poppy12345poppy12345 Forumite
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    Did you receive a letter to tell you about the compliance interview? I'm not aware of them just ringing randomly like this, unless they sent the letter and you didn't receive it. 
    Personally, you asking them to clarify their name, job and department doesn't mean they are who they say they are.
    Did you go through security with them? As in NI number, name, address and date of birth?  If it were me and i didn't receive any notification of this phone call then i'd be a little worried. Have a read of this. https://www.baronyha.org.uk/about-us/media/latest-news/warnings-over-fake-universal-credit-claim-scam

  • Paula94Paula94 Forumite
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    Compliance isn’t Fraud. Sometimes a claim is flagged if a national insurance number is matched from a claim and HMRC. You be surprised people taking PAYE jobs and continued to claim. From what you said a malicious allegation has been made. Compliance interviews are via telephone. Did you not receive a letter with a interview date/time?
  • tomtom256tomtom256 Forumite
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    Compliance are part of fraud, if they are not happy with what has been explained they can flag it for a full fraud review/investigation.
    Fraud allegations/reports go to compliance if there isn't sufficient evidence and/or if an investigator deems that there is insufficient evidence avaiable to warrant an interview under caution and/or that the case isn't prosecutable.
    However they do also review claims to make sure you are getting your full entitlement and normally they would notify you of a call via a letter and a text message or if on Universal Credit, it would be done via your journal.
  • TELLIT01TELLIT01 Forumite
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    DWP Compliance department was renamed some years ago, and a major part of its remit is benefit fraud.
    To the OP, if you answered all questions honestly and have reported any changes in circumstances such as starting work, becoming part of a couple when you had made a single person claim then there is nothing to worry about.

  • Paula94Paula94 Forumite
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    Your right in that they are under Fraud, but it’s not a Fraud interview. They have less jurisdiction. But I still think it’s strange no interview was sent out. 
  • poppy12345poppy12345 Forumite
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    TELLIT01 said:
    DWP Compliance department was renamed some years ago, and a major part of its remit is benefit fraud.
    To the OP, if you answered all questions honestly and have reported any changes in circumstances such as starting work, becoming part of a couple when you had made a single person claim then there is nothing to worry about.


    Providing it was genuinely DWP.
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