New Customer or Not?

Openreach have recently brought fibre broadband onto my village.  I am thinking about taking out a contract with BT but I see that their offers seem to apply to "New Customers" only.   I have previously had BT as my ISP but long before they offered a fibre service.  I left them over 4 years ago to join a wireless supplier which could give me a usable speed.   BT was charging be broadband prices for what was basically little more than dial-up speeds.    Would this disqualify me from getting the current offers?   I have looked on the BT website & can't find an answer.  It also seems strange to me that any enquiries have to be done over the phone.  No live chat or even email to contact them.

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