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No cash, no cards, no passport, no ID: granny in Greece needs her UK account

My mother has been living in Greece, in lodgings, by choice. She has a British Santander current account, but cannot access it since losing her cards, passport, and ID. She doesn't want to return to the UK. We are trying to jump through the legal loopholes required to satisfy Santander's conditions to give me basic power of attorney so I can get her money to her. However, this is such a lengthy process, and she is in debt to her landlady.
Is there a way to cut through all this? I was wondering if she could get a blank sheet of paper and write me a cheque, which I would deposit in my own account then transfer the money to her landlady. Is this still viable in this day and age? Are there any other options?
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Comments

  • Internet banking? Telephone banking?
  • I assume the account is registered to a UK address? Let her report the card lost, Santander will send out a new card, you can then forward this on to her?

    Does she not have a local account?
  • Is it your "granny" or "mother"? Quite hard to confuse the 2 I would have thought. I really don't understand how bored someone must be to create nonsense threads like this.
    To be generous, the lady could be the OP's mother but granny to the OP's children.
  • born_again
    born_again Posts: 20,903 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Last post by OP....
    1 July 2005 at 4:22PM edited 30 November -1 at 12:00AM in Techie Stuff

    Mmm.

    There is no way to speed anything up. If you already have POA, then it usually only takes a very short timeframe to get a bank to activate it at their end.
    If you do not have anything set up then you are waiting on the Office of the Public Guardian (this can take up to 10 weeks). To approve it.
    No bank is going to give you POA without that.
    If she is in such dire straights and you can physically confirm this (not just via email, as known scam) then use your own funds to pay the debt and then transfer the funds to pay yourself back once sorted.
    Life in the slow lane
  • Tragen
    Tragen Posts: 278 Forumite
    Eighth Anniversary 100 Posts Photogenic Combo Breaker
    So what happened when she reported her cards, id and passport lost/stolen?
  • Oh for gods sake, Greece isn't the back of beyond.
    She won't be living off the grid.
    She'll have companions out there.
    There are ways around this that certainly don't involve the nonsense you're talking about, @vtah236   🙄
  • sheramber
    sheramber Posts: 22,966 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    She can get a replacement card within days.

    Why do you need to access her money?
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