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Well no matter what happens they have lost my custom for ever so sad they have to rip people off I have been a customer with this company for several years. R.I.P never again
Isn't this a good basis for contacting them and asking them to waive it? If they're truly interested in keeping you as a customer then surely they'd refund you in full. Then you may get your money back and you can still exercise your right not to travel with them again.
Why would they cancel a trip that starts after lockdown finishes?
I've got bookings for work as far ahead as June next year and already I'm receiving cancellations as far ahead as April, appears to be mostly when the airline is removing the destination from their route map. All of these cancellations are smaller airports in Europe, Gibraltar is one of them.
Around a third of global airline routes have now been axed completely. Broad recovery is going to take a very long time.
Well no matter what happens they have lost my custom for ever so sad they have to rip people off I have been a customer with this company for several years. R.I.P never again
Some of these companies may well not be around for much longer. You have booked a holiday with them and they have had to do some work on your behalf so an admin fee is not unreasonable. Obviously you've had the resolution you were looking for and it may well have been more effort than it was worth for them to keep it and try and argue it.