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iWeb = Pathetic
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They are protecting you from yourself Ed before you go chasing gold to the bottom
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If you submit a written request I'm sure that that'll action given a reasonable amount of time. They are not going to jump just because you are on the phone.EdGasketTheSecond said:Another one that can't be traded: GJGB (Vaneck Vectors Junior Gold MIners ETF) though iWeb do trade GDGB. I have been on chat for nearly an hour over this and they are most unhelpful; say I can trade it in USD (yeah right and incur FX). Other platforms I deal with where I find a missing security; they are pleased to add it and thank me for pointing out their shortcoming. Not iWeb. pathetic and unwilling to update their systems.
I hold various shares in CDI form. As a consequence prices aren't updated online via the LSE. Once a month I email Jarvis to update them manually and within 48 hours they do so. Build a relationship and you'll receive a better service.2
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