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iWeb = Pathetic

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  • Prism
    Prism Posts: 3,848 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 11 November 2020 at 2:17PM
    They are protecting you from yourself Ed before you go chasing gold to the bottom ;)
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Another one that can't be traded: GJGB (Vaneck Vectors Junior Gold MIners ETF) though iWeb do trade GDGB. I have been on chat for nearly an hour over this and they are most unhelpful; say I can trade it in USD (yeah right and incur FX). Other platforms I deal with where I find a missing security; they are pleased to add it and thank me for pointing out their shortcoming. Not iWeb. pathetic and unwilling to update their systems.
    If you submit a written request I'm sure that that'll action given a reasonable amount of time. They are not going to jump just because you are on the phone. 
    I hold various shares in CDI form. As a consequence prices aren't updated online via the LSE. Once a month I email Jarvis to update them manually and within 48 hours they do so. Build a relationship and you'll receive a better service. 
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