Where do I stand with Lasminute.com and 7 flight changes

Butts

CathyP911 said:

Full refund to be given. Process already started. They get 14 days to get it back on our card or we'll start a chargeback. 

Glad to hear it, just watch they don't try to slip any dubious "administrative fees" off the value of your refund.

CathyP911

We have had the refund amount through covers every last penny we paid. Funny enough lasminute have done nothing but send us a heres your refund amount will take 14 days. Going to be a strange feeling having credit on a credit card 😂

Twinklestar59

Hi, I am having difficulty getting my refund back from last minute thru my credit card companies, any advice? I didn't take my holiday in August due to foreign office advice advising against all but essential travel. Last minute have said the holiday was there to have so they won't refund me. 

Butts

Twinklestar59 said:

Hi, I am having difficulty getting my refund back from last minute thru my credit card companies, any advice? I didn't take my holiday in August due to foreign office advice advising against all but essential travel. Last minute have said the holiday was there to have so they won't refund me. 

Have you done a chargeback ?

Twinklestar59

Butts said:

Twinklestar59 said:

Hi, hoping someone can help. Was due to go to Malta on 15th Aug, foreign office advised against all travel to malta on 14th Aug, last-minute wouldn't change my holiday and there was a charge to cancel my holiday. I have gone through the chargeback process with my barclaycard and last-minute say the service was there for me to have so won't refund me via my credit card. Do I have a leg to stand on? Any advice on next steps? Thanks. 

What did Barclaycard say ?

They said that last minute told them the service was still there to have so they won't refund me, basically I could have still had the holiday even tho the foreign office advised against all but essential travel to malta the prev ous day, last minute even emailed me to tell me this news. 
Do I have a fight to fight so to speak or should I walk away? 

Twinklestar59

Butts said:

Twinklestar59 said:

Hi, I am having difficulty getting my refund back from last minute thru my credit card companies, any advice? I didn't take my holiday in August due to foreign office advice advising against all but essential travel. Last minute have said the holiday was there to have so they won't refund me. 

Have you done a chargeback ?

Yes and money was on my card as a dispute but last minute won't complete refund so barclaycard sent money back to them