Has anyone over 75 received their TV Licence?

katies_mum

Hi, my Dad applied for his paid TV Licence on 16 October (I did it online for him) he opted to pay by monthly DD.  His application was acknowledged by email and he was given an application number and it said he would be sent his TV Licence and payment plan by post at least 10 days before his first payment is taken. Its a month since he applied and has heard nothing from them.  We have logged in using his existing details but there are not details on his account that its being dealt with or pending.  He is 84 and does tend to worry a lot.  I was wondering has anyone else experienced any delays? Thank you

Grumpelstiltskin

katies_mum said:

Hi, my Dad applied for his paid TV Licence on 16 October (I did it online for him) he opted to pay by monthly DD.  His application was acknowledged by email and he was given an application number and it said he would be sent his TV Licence and payment plan by post at least 10 days before his first payment is taken. Its a month since he applied and has heard nothing from them.  We have logged in using his existing details but there are not details on his account that its being dealt with or pending.  He is 84 and does tend to worry a lot.  I was wondering has anyone else experienced any delays? Thank you

Have you got the date correct? It's 16th October today.

Alter_ego

Got mine today, monthly direct debit amount adjusted to £17.50 (for remaining 9 months)

katies_mum

oops meant to say applied 16 September, sorry for confusion, can`t see anywhere to amend the date in my posting
Thanks Alter_ego, please could I ask if you applied online and how long have you had to wait for the licence to arrive

Alter_ego

Applied by post, waited at least a month, but their initial letter said don't worry we'll get round to it.

katies_mum

Thank you, much appreciated.  Fingers crossed he doesn`t have to wait much longer, its a month today since he applied online.

cajef

Applied in August, paid the fee and received receipt and received the licence by email on the same day all done online..

notbritishgas

Not received my licence yet, applied more than a month ago. No DD set up yet on my bank.
Applied on line?

brewerdave

I'm amazed that so many 75+ s are queueing up to pay !!

Alter_ego

brewerdave said:

I'm amazed that so many 75+ s are queueing up to pay !!

Didn't have to queue actually.

savetilibleed

notbritishgas said:

Not received my licence yet, applied more than a month ago. No DD set up yet on my bank.
Applied on line?

I applied by phone to pay by monthly DD in August. Nothing happened until a letter and DD form arrived. Letter stated there was a problem setting up DD. I phoned, they said the bank rejected it for reasons unknown. I completed and sent DD form. I could see payment plan on their website, which got amended as payments got missed. I received another DD form. I phoned. They told me 150,000 were sent out in error and to ignore. I got assured DD was set up but still it doesn't appear on my DD list. Now first, increased again payment is due 2 Nov. Still no DD. They said delay due to coronavirus! 
Right b***s up! But then it is Capita!