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EON have ruined my perfect credit rating :(

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  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    You need to remove names of staff as it breaches GDPR.
    Also the complaints process is up to 8 weeks, which you're only than 2/8ths into. 

    Question.  In what respect does an individual posting a name on a forum breach GDPR?  He is not subject to GDPR regulations.  Personally I don't think it wise to post staff names on a forum they are representing the company but its not a breach.
    Posting someone’s names and the company they work for can lead to malicious behaviour towards said person. Therefore it breaches GDPR. 

    Complete rubbish.  You need to learn what and who GDPR affects.
    It’s not complete rubbish. I suggest you do your research first. 
  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    You need to remove names of staff as it breaches GDPR.
    Also the complaints process is up to 8 weeks, which you're only than 2/8ths into. 

    Question.  In what respect does an individual posting a name on a forum breach GDPR?  He is not subject to GDPR regulations.  Personally I don't think it wise to post staff names on a forum they are representing the company but its not a breach.
    Posting someone’s names and the company they work for can lead to malicious behaviour towards said person. Therefore it breaches GDPR. 

    Complete rubbish.  You need to learn what and who GDPR affects.
    It’s not complete rubbish. I suggest you do your research first. 

    I don';t need to do my research.  Its what I do for a living.  I will be as brief as possible.  The regulations under GDPR were the basis for the new Data Protection Act.  The regulations are for anyone, company, club, sole trader who has to collect identifiable information in order to do what they do.  For example a sports club who collects the names and addresses of their members is subject to those regulations. 

    They all require to inform those people whose data they are collecting exactly why they are collecting it and what they will be doing with it, which is their privacy notice.  We as individuals have to agree to that happening by giving implicit consent.  If we don't wish to give that consent then we are free not to join that club etc.  Consent is not required for certain organizations.  For example there is no consent required to collect health care information by the NHS. 
    We as individuals then have rights over what happens to that information but thats for a different day.
    The original poster is not subject to the data protection act or GDPR.  They are just an individual they don't collect or process data.
    For instance.  I as an individual could take a group of friends out for a meal for someone birthday.  I could take a photo of that and put it on facebook and name the individuals.  The others could not legally stop me.    However if the restaurant decided to take our photo, publiish it on facebook and say here is the Smith group at a birthday party it would be a breach as we had not given them permission to do that.
    Putting a persons name and the company they work at is breaching GDPR.
    We’re done here anyway. 
  • dinglebert
    dinglebert Posts: 1,231 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 22 October 2020 at 9:25AM
    You need to remove names of staff as it breaches GDPR.
    Also the complaints process is up to 8 weeks, which you're only than 2/8ths into. 

    Question.  In what respect does an individual posting a name on a forum breach GDPR?  He is not subject to GDPR regulations.  Personally I don't think it wise to post staff names on a forum they are representing the company but its not a breach.
    Posting someone’s names and the company they work for can lead to malicious behaviour towards said person. Therefore it breaches GDPR. 

    Complete rubbish.  You need to learn what and who GDPR affects.
    It’s not complete rubbish. I suggest you do your research first. 

    I don';t need to do my research.  Its what I do for a living.  I will be as brief as possible.  The regulations under GDPR were the basis for the new Data Protection Act.  The regulations are for anyone, company, club, sole trader who has to collect identifiable information in order to do what they do.  For example a sports club who collects the names and addresses of their members is subject to those regulations. 

    They all require to inform those people whose data they are collecting exactly why they are collecting it and what they will be doing with it, which is their privacy notice.  We as individuals have to agree to that happening by giving implicit consent.  If we don't wish to give that consent then we are free not to join that club etc.  Consent is not required for certain organizations.  For example there is no consent required to collect health care information by the NHS. 
    We as individuals then have rights over what happens to that information but thats for a different day.
    The original poster is not subject to the data protection act or GDPR.  They are just an individual they don't collect or process data.
    For instance.  I as an individual could take a group of friends out for a meal for someone birthday.  I could take a photo of that and put it on facebook and name the individuals.  The others could not legally stop me.    However if the restaurant decided to take our photo, publiish it on facebook and say here is the Smith group at a birthday party it would be a breach as we had not given them permission to do that.
    Putting a persons name and the company they work at is breaching GDPR.
    We’re done here anyway. 

    Of course it isn't.  Think about it.  Newspapers do it all the time.   I will do it now.  Johannes Teyssenis the Chair of E-ON.  Have I broken GDPR regulations?  If so prove it by showing me where it states that.  You just can;t handle the truth.  Now we are done.

  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    You need to remove names of staff as it breaches GDPR.
    Also the complaints process is up to 8 weeks, which you're only than 2/8ths into. 

    Question.  In what respect does an individual posting a name on a forum breach GDPR?  He is not subject to GDPR regulations.  Personally I don't think it wise to post staff names on a forum they are representing the company but its not a breach.
    Posting someone’s names and the company they work for can lead to malicious behaviour towards said person. Therefore it breaches GDPR. 

    Complete rubbish.  You need to learn what and who GDPR affects.
    It’s not complete rubbish. I suggest you do your research first. 

    I don';t need to do my research.  Its what I do for a living.  I will be as brief as possible.  The regulations under GDPR were the basis for the new Data Protection Act.  The regulations are for anyone, company, club, sole trader who has to collect identifiable information in order to do what they do.  For example a sports club who collects the names and addresses of their members is subject to those regulations. 

    They all require to inform those people whose data they are collecting exactly why they are collecting it and what they will be doing with it, which is their privacy notice.  We as individuals have to agree to that happening by giving implicit consent.  If we don't wish to give that consent then we are free not to join that club etc.  Consent is not required for certain organizations.  For example there is no consent required to collect health care information by the NHS. 
    We as individuals then have rights over what happens to that information but thats for a different day.
    The original poster is not subject to the data protection act or GDPR.  They are just an individual they don't collect or process data.
    For instance.  I as an individual could take a group of friends out for a meal for someone birthday.  I could take a photo of that and put it on facebook and name the individuals.  The others could not legally stop me.    However if the restaurant decided to take our photo, publiish it on facebook and say here is the Smith group at a birthday party it would be a breach as we had not given them permission to do that.
    Putting a persons name and the company they work at is breaching GDPR.
    We’re done here anyway. 

    Of course it isn't.  Think about it.  Newspapers do it all the time.   I will do it now.  Johannes Teyssenis the Chair of E-ON.  Have I broken GDPR regulations?  If so prove it by showing me where it states that.  You just can;t handle the truth.  Now we are done.

    Lol... move on
  • Dr_Crypto
    Dr_Crypto Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Private individuals aren't subject to the GDPR/DPA. You don't need consent to have someone's name and number saved in your phone but if you were a company you would and there would be regulations you'd need to comply with in terms of how that data could be used and how it is kept safe. 
  • Nice bit of GDPR education above. Thanks all.

    Yet to hear anything from EON. But I did speak to customer service today, the lady tells me that EON have ADMITTED in their notes to cancelling my Direct Debit - so I feel like I may be getting somewhere!
  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Dr_Crypto said:
    Private individuals aren't subject to the GDPR/DPA. You don't need consent to have someone's name and number saved in your phone but if you were a company you would and there would be regulations you'd need to comply with in terms of how that data could be used and how it is kept safe. 
    This forum is part of a company database though where said persons name and company they work for were entered and stored, and made public.
  • dinglebert
    dinglebert Posts: 1,231 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 23 October 2020 at 4:33PM
    Dr_Crypto said:
    Private individuals aren't subject to the GDPR/DPA. You don't need consent to have someone's name and number saved in your phone but if you were a company you would and there would be regulations you'd need to comply with in terms of how that data could be used and how it is kept safe. 
    This forum is part of a company database though where said persons name and company they work for were entered and stored, and made public.

    You don't give up do you.  I am only going to put this.  Prove what you just wrote is true.  Point to where in the DPA 2018 it states what you have just put to be true.  You are stating that a public forum is in actual fact a company database.
  • jbuchanangb
    jbuchanangb Posts: 1,338 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If this thread was in the "Energy" section there would be a lot of remarks about whether the OP had been taking meter readings monthly and checking the associated energy bills. No doubt the OP has been languishing on EON's standard variable tariff as well. It is time to get a grip on the energy bills. Read the meters, get an accurate statement of the position, calculate the appropriate monthly amount to pay to cover the next 12 months energy and the arrears, and start paying it off. EON will not permit a switch to another supplier until the arrears have been dealt with, so it would also be a good idea to change to the best available tariff from them for the next 12 months at the same time. I'm really not sure whether there is any basis for a complaint to EON.
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