ESTATE AGENT REFUSES TO TELL SELLER/HOMEOWNER THE NAMES OF VIEWERS

MaryDolly

rik111 said:

I would go so far as refusing all viewings unless they provide you with full names, no discussion just tell them no name no view.
Hope your not tied in too long with these muppets !

That is exactly how I am feeling right now. I agree.   Thanks for your support!

oldbikebloke

davidmcn said:

They're your agent, you're their principal - so their data is your data.

as Davidmcm is a solicitor in Scotland this is all you need to know to throw back at your EA

MaryDolly

oldbikebloke said:

davidmcn said:

They're your agent, you're their principal - so their data is your data.

as Davidmcm is a solicitor in Scotland this is all you need to know to throw back at your EA

Thank you ever so much. That is just perfect. I'm ever so grateful to you.  I really appreciate the help and advice. So kind of everyone to help me out.

knightstyle

We get names and how many are coming in advance of viewings plus when we went multi agency we got a list with dates of all the people who had viewed our house.

rach_k

If they're refusing to tell you names because of 'data protection', tell them that you hope they haven't passed on your address as that would be 'against data protection' too.  They can't have it both ways - either they give out relevant details as agreed by both parties or they're idiots and refuse to give out any information at all... including your address.  They may see how daft they're being!  

TheProfessional

We had 13 viewings for ours all with the agent and we didn't know the names/details of any of them. I never thought about it really. In the end we knew the names of the people we ended up choosing. 
It is your house though so fairs that you decide 

Comms69

Nonsense. Nothing in GDPR prevents this. I'd sack them for incompetence. 

Thrugelmir

Never bothered me to know who is viewing. Unless they are interested parties. 

MaryDolly

rach_k said:

If they're refusing to tell you names because of 'data protection', tell them that you hope they haven't passed on your address as that would be 'against data protection' too.  They can't have it both ways - either they give out relevant details as agreed by both parties or they're idiots and refuse to give out any information at all... including your address.  They may see how daft they're being!  

Good one! I haven't slept a wink with this dilemna but you made me smile there- yeah if we both play the dp old chestnut then it's not too helpful.

HummingBird76

MaryDolly, not sure who your EAs are but I would seriously think about changing them unless they get a grip.  I am also in Scotland (and a conveyaning paralegal so know a bit) and as well as the emails that my EAs sent for each viewing (that I've already mentioned) they would tell me their position, ie, cash buyer, FTB, house on the market etc.  So I knew they were working for me to make sure I was getting serious viewers.  Plus, I live on my own and so would always want to know who was turning up on my doorstep!