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British Gas contact

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Comments

  • You could try 0800 048 0202, haven't used it for a while though. I'd recommend using a digital channel though, much easier https://www.britishgas.co.uk/help-and-support/
  • Gerry1
    Gerry1 Posts: 10,849 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You could try 0800 048 0202, haven't used it for a while though. I'd recommend using a digital channel though, much easier https://www.britishgas.co.uk/help-and-support/
    No longer in use.  Doesn't even give an alternative number, just refers to the website.
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    macman said:
    Disconnecting the gas supply in breach of your tenancy agreement is not a 'lifestyle choice'.
    Yes agree!   But is it in the actual council tenancy agreement? "do not disconnect gas" etc? Have not read it?

     The Op appears to be willing to go ahead knowing the advice given so far about paying for reinstatement?

    Perhaps in future living there for decades?

    As posted previously as OP has a minimalistic lifestyle.  Then perhaps trying the few energy providers with no standing charges would help or getting in touch with BG or others as other posters have suggested, to find out any actual costs for total disconnection?  Op can then decide?

    We do not want a 4th thread with similar questions and replies?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 9 October 2020 at 8:06AM
    No suppliers currently offer an NSC tariff. Ebico claim to (Green Zero), but there is still a minimum annual account charge of £52. This is probably the OP's cheapest option, at about 14p per day.
    No, I've not seem his TA, but I have little doubt that disconnecting the gas supply would be considered a 'structural' alteration, requiring the LL's consent. Which they would refuse.
    No free lunch, and no free laptop ;)
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper

    Since Ebico has been bought over by BG then might not be available now?

    Utilita Smart Energy Repayment. But Expensive for electricity, could not see annual amount.


    About your electricity tariff

    SupplierUtilita Energy Limited
    (Utilita Energy Limited)
    Tariff nameSmart Energy Prepayment
    Tariff typeVariable
    Payment methodPrepayment
    First Rate* (pence per kWh)30.490p
    Saver Rate* (pence per kWh)16.599p
    Standing charge (per day)Not applicable
    Tariff ends onNot applicable
    Price guaranteed untilNot applicable
    Exit fees
    (if you cancel this tariff before the end date)
    Not applicable
    Discounts & additional chargesNot applicable
    Additional products or services includedNot applicable

    About your gas tariff

    SupplierUtilita Energy Limited
    (Utilita Energy Limited)
    Tariff nameSmart Energy Prepayment
    Tariff typeVariable
    Payment methodPrepayment
    First Rate* (pence per kWh)20.929p
    Saver Rate* (pence per kWh)2.976p
    Standing charge (per day)Not applicable
    Tariff ends onNot applicable
    Price guaranteed untilNot applicable
    Exit fees
    (if you cancel this tariff before the end date)
    Not applicable
    Discounts & additional chargesNot applicable
    Additional products or services includedNot applicable
    VAT at 5% is applicable and included in any charges for the supply of electricity and/or gas. This may be different to the way such charges display on a bill or statement of account.

    This is a variable contract which means the charges of the supplier of electricity and/or gas may be increased in the future. A minimum of 30 days’ notice will be provided in writing for unilateral variations and any changes to the tariff, price plan or charges that adversely affect our customers.

    How does the structure of this tariff work?

    *Our Smart Energy tariff has two unit rates and no standing charge The First Rate is collected for the first 2 kWh of electricity or 2 kWh of gas used per day. The Saver Rate applies for all remaining kWh of electricity or gas used in the day.

    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That is a PPM tariff. Is the OP on PPM's?
    Ebico has not been 'bought over' by BG. It's supply partner has become BG following the sale of RHE to BG. And BG are honouring existing tariffs. 
    Ebico are still offering Green Zero.

    No free lunch, and no free laptop ;)
  • macman said:
    ......Ebico has not been 'bought over' by BG. It's supply partner has become BG following the sale of RHE to BG. And BG are honouring existing tariffs. 
    Ebico are still offering Green Zero.

    BG has already said that they are migrating the customers to BG but aren't a supply partner to Ebico and thus won't be using the Ebico brand.
    Sadly, if my experience is anything to go by,  BG is not honouring existing Ebico tariffs, despite saying they will.  I have an open complaint about this.
    Finally,  Ebico products are not now available except for existing customers yet to be migrated.

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