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Really annoyed with Facebook............

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  • Orville said:
    I gave admin to a number of my groups to a friend over two years ago now. Well I say a friend, more of an acquaintance.

    Around two weeks ago I had an email come through from Facebook saying I had been removed as admin from one of my pages. this page in turn ran around 5 groups. As I had been removed from my own page that in turn lost me admin to my other groups.

    So I message the other admin and ask what is going on. Her computer / account I don't know what to be honest was hacked and her account taken over. The controller of that account removed me and is now still controlling her account.

    She I don't think has even tried to get control of her account back yet her husband has said that these hackers are so sophisticated they think it can't be gotten back.

    I have been through the appeals process with Facebook to absolutely no avail. They haven't listened to anything I have said. I wrote a signed letter as per their instructions saying I did not agree to being removed from my own accounts and they still ignored that. They said they can find no evidence of her account being hacked.

    My answer was, well if they have control of her account through access to her pc it would look like a normal login. Still won't listen.

    So now I have resorted to writing a letter to their head office in London in the vain hope someone might actually listen to what I am saying, paying attention to my not giving permission to be removed from my own groups aside from the fact her account does not look to have been hacked.

    However I doubt anything will happen and I will have to accept that the groups I spent many years and hours building up are lost through no fault of my own.

    Don't suppose there are any lawyers or Facebook workers in here that can help and advise?.

    Rant over.
    I had this very same thing happen to me years ago. It was a facebook page which I was the creator of and of course admin, but due to my work I couldn't dedicate the time I wanted to it so asked a friend who I trusted if they could help if I gave them admin status which in turn they agreed and it ran well like that for about a year. Then suddenly I noticed I have been removed as admin,  so now here I am the creator of a page I no longer got control of snd its not a pretty feeling I can tell you as I put a lot of initial work into it to get it up and running. I asked my friend if they knew what happened and they didnt even realize I'd been removed as admin.  So to this day its a mystery.
    Even worse now my friend who ran it for me has died so the group has more or less died off.  It was basically a photo page of the area where we live. So it's still there but not as active as I'd like. 
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