Cold call for re-inspecting loft insulation

peter021072

I've just received a call about my loft insulation causing condensation, saying it should be re-inspected, and they can immediately arrange it.  This sounds rather suspect, and perhaps away around the cold calling regulations. I've heard of plenty of scares about cavity walls but not usually lofts causing condensation!  Has anyone else received any calls like this?

FreeBear

Yes, several.

Finally had one of their "surveyors" round, but he never got as far as the front door. They are flogging spray foam insulation under the false claim that fiberglass & rockwool is "no longer fit for purpose". They get most upset when they are told that the spray on foam is hugely damaging and should never be used in a roof space.

My advice - Waste as much of their time as you can. Once you have found out which company is behind it, report them to the ICO as I have done.

If enough people do this, they will eventually crawl back in to what ever hole they hide in. The ICO may also slap them with a hefty fine.

Homer_home

peter021072 said:

I've just received a call about my loft insulation causing condensation, saying it should be re-inspected, and they can immediately arrange it.  This sounds rather suspect, and perhaps away around the cold calling regulations. I've heard of plenty of scares about cavity walls but not usually lofts causing condensation!  Has anyone else received any calls like this?

They must be physic!

Given that they can see into your loft and into your house without stepping foot in it!

Tell them two words (hint it ends with off)

TELLIT01

Don't allow them beyond the front door. Ask for identification and take a photo of that and the sales person.  If they have any issue with you doing that, call the non-emergency police number and report them with as much detail as possible.

Davesnave

I heard on the Beeb yesterday (so it must be true! ) that the government are going to allow cold calling IRO the new green home renovation voucher system. Great news for the elderly and gullible, I'm sure.

And yes, we've had the phone call regarding the free insulation we had, so our details were sold on. I just told the guy he was the spawn of Satan and put the phone down. So far, no further contact.

peter021072

Homer_home said:

peter021072 said:

I've just received a call about my loft insulation causing condensation, saying it should be re-inspected, and they can immediately arrange it.  This sounds rather suspect, and perhaps away around the cold calling regulations. I've heard of plenty of scares about cavity walls but not usually lofts causing condensation!  Has anyone else received any calls like this?

They must be physic!

Given that they can see into your loft and into your house without stepping foot in it!

Tell them two words (hint it ends with off)

It was the same or linked to the company who installed it, that's how they claim to know what type of insulation is up there!

twopenny

How do you know it was the same or linked company?

Did they tell you that?

Or did you look them up on the Companies House website?

It's quite possible to find out which company did an area or neighbours houses by just a phone call. It's probably possible to track it some way if someone wishes to find the information.

Davesnave

peter021072 said:

Homer_home said:

peter021072 said:

I've just received a call about my loft insulation causing condensation, saying it should be re-inspected, and they can immediately arrange it.  This sounds rather suspect, and perhaps away around the cold calling regulations. I've heard of plenty of scares about cavity walls but not usually lofts causing condensation!  Has anyone else received any calls like this?

They must be physic!

Given that they can see into your loft and into your house without stepping foot in it!

Tell them two words (hint it ends with off)

It was the same or linked to the company who installed it, that's how they claim to know what type of insulation is up there!

  It's equally likely the details of installations are sold, just like much other data that is routinely collected from business transactions.

greatcrested

There's a simple rule: ignore anyone who phones you, emails you, rings the door bell etc unless you have previously asked them to get in touch.

Decide for yourself what work you need done, and decide for yourself which contractors to use.

AndrewKnight_2

Homer_home said:

peter021072 said:

I've just received a call about my loft insulation causing condensation, saying it should be re-inspected, and they can immediately arrange it.  This sounds rather suspect, and perhaps away around the cold calling regulations. I've heard of plenty of scares about cavity walls but not usually lofts causing condensation!  Has anyone else received any calls like this?

They must be physic!

Given that they can see into your loft and into your house without stepping foot in it!

Tell them two words (hint it ends with off)

Not necessarily, most homes have fibreglass these days so it's a good bet.

TELLIT01

Hang up on cold calls on the phone, and shut the door on cold callers to the house.  Simple.