Credit Karma Using the Wrong Information

D3xt3r5L4b

TBH you’re making this into a much bigger thing than it actually is.

You have no grounds for a complaint and the ICO will take no interests in it. You have your first and third parties the wrong way around for a start. 

Yahoo_Mail

NorthernMarc said:

Yahoo_Mail said:

That's not a DPA breach, why would it be? Most of the information Credit Karma get back from Transunion is data they don't have, if it wasn't there wouldn't be much point in them existing.

I don't see how deleting your account is going to have any bearing on your complaint to the ICO. Credit Karma will almost certainly hold onto the information for at least 6 years, you just won't be able to access it via those login credentials but your complaint can still be investigated.

True if I delete the account they will retain the information, but since they are not complying with DPA at the moment and I wont be able to access what they have if I close the account. How can you expect me to trust them to be forthcoming if needed for my complaint?

I can't expect you to trust them, but deleting the account will have no bearing on this anyway. If you're that worried, download all your data from them.  https://www.creditkarma.co.uk/profile and select "Download my information."

Without getting too far into your complaint, it appears to be largely groundless and it seems like you're making things difficult, just for the sake of having something to complain about.  You came here for advice and you got it, delete the account and make a new one. If it works, problem solved. If it doesn't you're no worse off.

NorthernMarc

D3xt3r5L4b said:

TBH you’re making this into a much bigger thing than it actually is.

You have no grounds for a complaint and the ICO will take no interests in it. You have your first and third parties the wrong way around for a start. 

Since the only reason why I raised it with the ICO was on advise of one of their staff because they obviously understood what I was referring to I think they may investigate. Sorry if I haven't explained the situation to you well enough.

NorthernMarc

Yahoo_Mail said:

I can't expect you to trust them, but deleting the account will have no bearing on this anyway. If you're that worried, download all your data from them.  https://www.creditkarma.co.uk/profile and select "Download my information."

Without getting too far into your complaint, it appears to be largely groundless and it seems like you're making things difficult, just for the sake of having something to complain about.  You came here for advice and you got it, delete the account and make a new one. If it works, problem solved. If it doesn't you're no worse off.

Thanks for that didn't realise I could download everytime before deleting, so I will do that and as explained above only started the complaint with ICO on their advice.