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NHS Covid App - Disappearing Alert
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powerful_Rogue
Posts: 8,345 Forumite


Running the covid NHS app on my android phone.
Today an alert was showing in the notification bar saying "You have been in contact with someone with covid-19" or similar wording. When I clicked on the notification it vanished and nothing happened.
There is nothing showing in the NHS app.
If I go into the 'Covid-19 exposure notifications' settings, I can see at that time the alert came through, it says "Number of matches: 1"
I've found this page, however it was neither of these messages - https://faq.covid19.nhs.uk/article/KA-01252/en-us?parentid=CAT-01029&rootid=
Contacted 111 to ask for advice, and they have not been trained on the app and had no further information. There is a webform to contact the developer, which I have done.
Anyone else had this issue?
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Comments
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Ignore that, seems like I had to find information from the NI App to get a better understanding!
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England uses a Serco app, not an NHS one,1
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daveyjp said:England uses a Serco app, not an NHS one,
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I had to download the app as they would not let me into the gym this morning without it.
I don't understand how it works. If I walk past someone who walked past someone etc. who had Covid symptoms (but may or may not have Covid), I will get some kind of message that I could die so need to spend 2 weeks holed up in a bunker?
Is that it?
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Why knows @Grumpy_chap . Information online is poor and 111 have had no training on it.
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They have an algorithm that allegedly works out the risk from proximity to the person and the length of time you were near to them. And probably a few other things thrown into the mix as well.
What does your gym do if you don’t carry your phone around, or it’s not a smart phone, or it’s too old to download the app, like my ageing one? I think I’d be challenging the gym on that one as they can take contact details another way.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.0 -
Yes, the gym can take details another way, but everything at the gym seems to be run over an app, so to say "no phone" would be a hard sell on the member's part.
I am waiting until they get the gym app good enough that I can sit at home watching Saturday Kitchen and still get buff and trim1 -
Grumpy_chap said:I had to download the app as they would not let me into the gym this morning without it.
I don't understand how it works. If I walk past someone who walked past someone etc. who had Covid symptoms (but may or may not have Covid), I will get some kind of message that I could die so need to spend 2 weeks holed up in a bunker?
Is that it?
Probably worth noting that the current self-isolation guidance does not require contacts of contacts to self-isolate, even if they're living together so there's no reason why the app would, even if it could.1 -
OK, so I walk past someone who put in the App they have Coronavirus (except that data entry is entirely optional?) then I get sent a message that I could dies so need to spend 2 weeks in the bunker?0
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Grumpy_chap said:OK, so I walk past someone who put in the App they have Coronavirus (except that data entry is entirely optional?) then I get sent a message that I could dies so need to spend 2 weeks in the bunker?1
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