Unauthorised apple purchase

Aylesbury_Duck

dhow1809 said:

Aylesbury_Duck said:

dhow1809 said:

Aylesbury_Duck said:

Perhaps you'd care to explain how, considering you are sure that the "apps on there are only for children", that those apps allow a child to spend £1110 in three weeks?  What sort of child-friendly app allows that level of expenditure?

You may not like the criticism but if it helps other parents be a little more discerning with tech and apps, it's useful.   

Criticism isn’t what helps people, advice does. Telling someone who’s overweight they are fat doesn’t help them, it puts them down. Advice helps them to improve their health. 

All apps on the App Store allow anyone to purchase things inside the app, how else would they make money? Why else would they develop the apps? An app developer is a very expensive resource, they don’t do it for free. The way they make their money is by targeting apps that are for children, why else would a zoo game where you care for animals allow you to buy a “mountain of gold” for £99.99? And if that isn’t child friendly, when it is aimed at children. Then I’d like to hear what you consider to be child friendly? Give advise to help others, not criticism, since when did bashing ppl actually become acceptable and an aide to help?

Well that's an easy one to answer. Any app that doesn't permit or even offer the possibility for a child to buy a mountain of gold for £99.99.  The last time I checked that wasn't a possibility on any of the apps I've downloaded. 

Why would you even download an app that does that?  For a 5 year old to use?
Did you check the app before downloading it?  Afterwards, to see if it was suitable?  Or are you saying that the app description is misleading or false, in which case, tell us which app it is and we can check to see if you have a valid argument on that basis. 

Of course I checked it. Find an app that is for children that doesn’t have in app purchases. They all do. What part of “the iPad is set up as a child’s account” don’t you understand? 

“And we can check to see if you have a valid argument” that statement says everything about you. I don’t need you to check, are you Tim Cook? If not, then I don’t need your validation, I came here for advice and you continually try to make yourself feel better by judging parenting. You are vile and need a life. Move on!

Untrue.  Here's a selection for a start:

Breathe, Think, Do
Lego Duplo Train
Fish School
PBS Kids Games

Aylesbury_Duck

dhow1809 said:

Aylesbury_Duck said:

dhow1809 said:

Aylesbury_Duck said:

dhow1809 said:

Aylesbury_Duck said:

Perhaps you'd care to explain how, considering you are sure that the "apps on there are only for children", that those apps allow a child to spend £1110 in three weeks?  What sort of child-friendly app allows that level of expenditure?

You may not like the criticism but if it helps other parents be a little more discerning with tech and apps, it's useful.   

Criticism isn’t what helps people, advice does. Telling someone who’s overweight they are fat doesn’t help them, it puts them down. Advice helps them to improve their health. 

All apps on the App Store allow anyone to purchase things inside the app, how else would they make money? Why else would they develop the apps? An app developer is a very expensive resource, they don’t do it for free. The way they make their money is by targeting apps that are for children, why else would a zoo game where you care for animals allow you to buy a “mountain of gold” for £99.99? And if that isn’t child friendly, when it is aimed at children. Then I’d like to hear what you consider to be child friendly? Give advise to help others, not criticism, since when did bashing ppl actually become acceptable and an aide to help?

Well that's an easy one to answer. Any app that doesn't permit or even offer the possibility for a child to buy a mountain of gold for £99.99.  The last time I checked that wasn't a possibility on any of the apps I've downloaded. 

Why would you even download an app that does that?  For a 5 year old to use?
Did you check the app before downloading it?  Afterwards, to see if it was suitable?  Or are you saying that the app description is misleading or false, in which case, tell us which app it is and we can check to see if you have a valid argument on that basis. 

Of course I checked it. Find an app that is for children that doesn’t have in app purchases. They all do. What part of “the iPad is set up as a child’s account” don’t you understand? 

“And we can check to see if you have a valid argument” that statement says everything about you. I don’t need you to check, are you Tim Cook? If not, then I don’t need your validation, I came here for advice and you continually try to make yourself feel better by judging parenting. You are vile and need a life. Move on!

That's a no then.  Are you not prepared to name the app because you've perhaps now checked and realised that the age rating and/or in-app purchase information was available before you downloaded it?  As others have pointed out, Roblox is rated above age 5, so perhaps the "zoo tap thing" is the same?

What are you on about??? It’s happy zoo, you didn’t ever ask for the name. The age rating is 4+ and that’s the app he was able to spend most money on as they have a bundle for £99.99. 

Go post about more pension rubbish, that’s where you’re best suited 👍🏻 I hope you are greeted with help and advice and not faced with opinions of people who have no clue or reference to what you are asking. Have a wonderful day and watch out for karma 👀

"Contains ads and offers in-app purchases."

Right on the front page.

dhow1809

Aylesbury_Duck said:

dhow1809 said:

Aylesbury_Duck said:

dhow1809 said:

Aylesbury_Duck said:

Perhaps you'd care to explain how, considering you are sure that the "apps on there are only for children", that those apps allow a child to spend £1110 in three weeks?  What sort of child-friendly app allows that level of expenditure?

You may not like the criticism but if it helps other parents be a little more discerning with tech and apps, it's useful.   

Criticism isn’t what helps people, advice does. Telling someone who’s overweight they are fat doesn’t help them, it puts them down. Advice helps them to improve their health. 

All apps on the App Store allow anyone to purchase things inside the app, how else would they make money? Why else would they develop the apps? An app developer is a very expensive resource, they don’t do it for free. The way they make their money is by targeting apps that are for children, why else would a zoo game where you care for animals allow you to buy a “mountain of gold” for £99.99? And if that isn’t child friendly, when it is aimed at children. Then I’d like to hear what you consider to be child friendly? Give advise to help others, not criticism, since when did bashing ppl actually become acceptable and an aide to help?

Well that's an easy one to answer. Any app that doesn't permit or even offer the possibility for a child to buy a mountain of gold for £99.99.  The last time I checked that wasn't a possibility on any of the apps I've downloaded. 

Why would you even download an app that does that?  For a 5 year old to use?
Did you check the app before downloading it?  Afterwards, to see if it was suitable?  Or are you saying that the app description is misleading or false, in which case, tell us which app it is and we can check to see if you have a valid argument on that basis. 

Of course I checked it. Find an app that is for children that doesn’t have in app purchases. They all do. What part of “the iPad is set up as a child’s account” don’t you understand? 

“And we can check to see if you have a valid argument” that statement says everything about you. I don’t need you to check, are you Tim Cook? If not, then I don’t need your validation, I came here for advice and you continually try to make yourself feel better by judging parenting. You are vile and need a life. Move on!

Untrue.  Here's a selection for a start:

Breathe, Think, Do
Lego Duplo Train
Fish School
PBS Kids Games

Well done, of the millions of apps out there, you have found not even a handful. I’m impressed! You may be perfect in all ways and I’m so pleased for you. Unfortunately, not all of us can be. Nor does everyone want to be. I’m all about helping and supporting others, traits I’d much rather have than perfection. You on the other hand...you stick to perfection, it will get you far 🥳

Aylesbury_Duck

Well a quick google threw up a list of 20 straight away, of which I listed the first four only.   The next search results were other lists of 10, 15 and another 20.  You challenged me to find an app for children that doesn't have in-app purchases because apparently "they all do."  Well I found four in a matter of seconds and could list another 60 or so but I'll leave other parents to google to find safe, free apps without in-app purchases.

I hope that's helpful for other parents.  Do your research before downloading apps for kids to use unsupervised.  There are some good resources out there to help you do so.

Day_Of_The_Doris

dhow1809 said:

Well done, of the millions of apps out there, you have found not even a handful. I’m impressed! 

Well, considering that you only asked for one example that didn't have in app purchases:

dhow1809 said:

 Find an app that is for children that doesn’t have in app purchases. They all do. What part of “the iPad is set up as a child’s account” don’t you understand? 

and Aylesbury_Duck gave you four, I don't see your problem.

jon81uk

As others have said it might be worth asking the child how they purchased.

My only guess is that the setting to allow further purchases within 15 minutes https://support.apple.com/en-gb/HT204030 was turned on.

Otherwise unless the child knows the password (which is still possible) I don't think there is any way they could have purchased. 

You've already found how to turn in-app purchases off completely, but if it is the childs own device you can set up so if they try to buy you get an alert on your device with ask to buy on family sharing https://support.apple.com/en-us/HT201089.
See also https://support.apple.com/en-gb/HT204396

Otherwise as discussed then paying up-front for full and complete games may be a better option anyway and prevents any arguments when they aren't allowed gems, coins, points or other in game stuff.

dhow1809

Aylesbury_Duck said:

Well a quick google threw up a list of 20 straight away, of which I listed the first four only.   The next search results were other lists of 10, 15 and another 20.  You challenged me to find an app for children that doesn't have in-app purchases because apparently "they all do."  Well I found four in a matter of seconds and could list another 60 or so but I'll leave other parents to google to find safe, free apps without in-app purchases.

I hope that's helpful for other parents.  Do your research before downloading apps for kids to use unsupervised.  There are some good resources out there to help you do so.

Finally, some advice and not a bashing or opinion on parenting. Thank you, I will do that. Have a wonderful day

Blackbeard_of_Perranporth

There are two ways to stop this.
1 Change your iTunes and App Store purchase options

• Go to Settings → Screen Time → Content & Privacy Restrictions
• Tap on iTunes and App Store Purchases and then tap on In-app Purchases
• Tap Don’t Allow on or off

2 Disassociate your bank card in Apple Pay

Or failing that, dock the lads/fathers pocket money and put the trinket on gumtree to recover YOUR loss!

dhow1809

JJ_Egan said:

Typical poster don't get the answer they  want and then start abusing posters .Result no sympathy for OP .

Here we go! I don’t want sympathy and I have listened and taken advice. I didn’t ask for an “answer” I asked for any help or advice people may have. I haven’t placed blame on any developer or apple. I was asking for ADVICE! I wasn’t abusing anybody, I have pointed out many times that I can for advice on the situation regarding a possible refund, not parenting advice. That’s all. Isn’t that what this forum is for?

jon81uk

Blackbeard_of_Perranporth said:

There are two ways to stop this.
1 Change your iTunes and App Store purchase options

• Go to Settings → Screen Time → Content & Privacy Restrictions
• Tap on iTunes and App Store Purchases and then tap on In-app Purchases
• Tap Don’t Allow on or off

2 Disassociate your bank card in Apple Pay

Or failing that, dock the lads/fathers pocket money and put the trinket on gumtree to recover YOUR loss!

Apple Pay has nothing to do with App Store, iCloud, Apple Music and iTunes purchases. The card needs to be removed from the Apple ID https://support.apple.com/en-us/HT201266