Catchup tv dropping out 9 September 2020 at 2:57PM in TV MoneySaving 3 replies 71 views

castle96

This happens every 2-3 days on my Samsung smart tv. "Connect your broadband....) TV continues to work, I can see alll programs on Sky/Terrestial and access my recorded programs.
Turn off sky > turn off router > turn both on > ok then.
TV is connected by Wifi (I did have it connected by ethernet AS WEE, but this caused problems (forgotten what). 
Any ideas how to stop the above happening all the time ? Thanks

Browntoa

I'm confused .

Is it your sky box dropping connection ? If so is it built in WiFi or the older with a separate wireless box .

Or is it the TV dropping connection

castle96

yeah, I don't know. TV is 8 yrs old. Had the same router/sky box for 7 years. Sky Does have a separate/small sky box called 'wireless connecter mini plugged in

tempus_fugit

We had these type of issues with an old Sky router and when I called them about it they sent a new “Sky Q” router. It looks nicer but can’t say for sure that it works any better than the old one.